Membership Customer Advisor

InspireAll Leisure & Family Support Services; Arlesey; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leisure services charity in Arlesey seeks a Sales Specialist to inspire customers in achieving their health goals. Responsibilities include promoting memberships and onboarding new clients. The ideal candidate has a passion for customer service and is willing to work flexible hours. Benefits include free gym access for family, reduced memberships for friends, and generous holiday entitlement.

Benefits

Free gym access for family

Reduced memberships for friends

Discounts on activities and attractions

Generous holiday entitlement

Excellent training opportunities

Qualifications

• Proven ability to thrive in a sales-centric environment.
• Strong communication skills across various channels.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Inspire customers to achieve health and wellbeing goals.
• Promote and sell InspireAll memberships.
• Onboard new members and guide them on their fitness journey.

Skills

Sales and customer service

Active listening

Confident communication

Organisational skills

Flexibility and adaptability

Job description

Overview

Inspiring customers to achieve their health and wellbeing goals. Touring members and showcasing our state-of-the-art facilities. Understanding the customers' needs to promote and sell the InspireAll (IA) memberships. Converting self-generated leads with integrity to achieve personal sales targets. Onboarding members with the knowledge to succeed and to feel confident on their new fitness journey. To positively influence those around you of the IA sales and retention process.

What we are looking for

• Someone who strives to thrive in sales and customer service.
• The ability to deliver results using organisation and structure.
• An active listener and confident communicator across different channels.
• Warm, friendly, approachable - Someone who is confident to reach out to the local communities and businesses.
• Infectious passion and energy for the industry.
• Someone who understand the need to be flexible and adaptable to working patterns to drive success which will include evening and weekend work patterns.

Working for INSPIREALL

• Your staff benefits will include
• FREE use of our gyms, swimming pools and classes for you, your partner and 4 children (T & C apply)
• REDUCED Fitness membership for family and friends
• DISCOUNTS on Nursery places and children\'s activities
• Theatre discounts
• Discounts at major attractions and retailers, online and in store
• GENEROUS holiday entitlement
• Long Service Awards
• Access to Employee Assistance Programme
• Excellent training opportunities and career progression

InspireAll is a charity that has a reputation for delivering energising and motivating leisure and family support services across Hertfordshire and Bedfordshire enabling communities to achieve rewarding and active lifestyles.

We employ people who want to share our vision to provide our customers with the best experience, being served by approachable and friendly staff. We also encourage a positive work/life balance.