Membership & Communications Officer

Urban Transport Group; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading transport authorities network in the UK is seeking a Membership & Communications Officer to engage with members, promote their impactful work and manage communications strategies. The ideal candidate will have expertise in communications and event management, along with strong relationship-building skills. The position offers a competitive salary and excellent benefits including flexible working and free greener travel across West Yorkshire. Join us to make a difference in public transportation and sustainable travel.

Benefits

Flexible working options

28 days annual leave plus Bank Holidays

Unlimited free bus and rail travel

Local Government Pension Scheme

Fully funded professional development

Incremental salary progression

Enhanced parental and bereavement leave

24/7 confidential counselling services

Modern workspace near Leeds Train Station

Qualifications

• Significant experience in communications and event management.
• Ability to influence stakeholders and build relationships.
• Confidently convey information in written and oral communication.

Responsibilities

• Engage day-to-day with members to oversee interactions.
• Organise and promote events for UTG’s members.
• Deliver integrated communications campaigns to promote UTG's mission.

Skills

Communications

Event management

Stakeholder influencing

Writing and editing

Education

Degree in marketing, communications or events management

Job description

We currently have a vacancy for a Membership & Communications Officer at the Urban Transport Group.

The Urban Transport Group is the UK’s network of transport authorities (including West Yorkshire Combined Authority, UTG’s host organisation). We are one of the most influential organisations working in transport. We support our members to create transport networks which are sustainably funded and affordable; deliver social value; are green and resilient; and are trusted. We help to shape transport policy at a national level to ensure our members have the powers and funding they need to deliver better transport for their communities.

As Membership & Communications Officer, you will have the unique opportunity to engage directly with - and support - our large and diverse membership of 15 organisations working to improve transport in their regions. You will have a flair for communication and be keen to highlight the impactful work of our members and the wider value of public transport, walking, cycling and wheeling. You will also relish face-to-face collaboration, discussion and debate, and help us to deliver an industry-leading programme of events for our members and the wider transport sector.

It is an exciting time to be joining the Urban Transport Group. We have a number of groundbreaking projects that are helping to shape transport policy across the UK. To find out more about the work we do, please visit our website.

It is important that you demonstrate how your breadth of experience, knowledge and skills align with the role when applying. Our host organisation, West Yorkshire Combined Authority, have created comprehensive guidance for candidates, and you are strongly urged to read this before completing your application form. Please visit the Advice for Candidates webpage to find this guidance and further support in completing your application form.

The Role

Reporting into the Communications and Engagement Lead, your key responsibilities will include:

• day-to-day member engagement, acting as the key team member overseeing how UTG interacts with its members.
• helping to organise, manage and promote events for UTG’s members and provide support on UTG corporate events and external events.
• plan, deliver and evaluate integrated, multi-channel communications campaigns aimed at promoting UTG’s mission and the work of its members.

Please review the Role Profile for more information about the responsibilities.

About You

You will have the following key skills, attributes, education and experience:

• Significant experience of communications, including writing, editing and proofreading high quality copy for multiple target audiences, and experience of event management delivery.
• The ability to Influence stakeholders to support the needs of UTG member activity, communications and events, and to build and maintain excellent relationships with a variety of different stakeholders.
• Educated to degree or equivalent relevant education/experience in, for example, in marketing, communications or events management.
• Proven experience of confidently and professionally conveying information both written and oral in a clear, concise and persuasive style.

Our Offer

Alongside a competitive salary, we offer an excellent benefits package including:

• Work your way – From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career.
• Time to recharge – Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays.
• Free greener travel across West Yorkshire – Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1–5).
• Secure your future – Benefit from a highly competitive Local Government Pension Scheme.
• Investing in you – Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year.
• Grow with us – Incremental salary progression for most roles and annual cost of living increases.
• Family first – We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most.
• Your wellbeing, our priority – Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends.
• Modern workspace in a prime location – Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech.