Member Experience & Engagement Host — Free Gym Access

Frasers Group; Birstall; On-site; GBP 20,000 - 25,000; Full time

Job summary

A fitness company is seeking a Host to greet members, enhance customer experiences, and drive sales in Birstall. Responsibilities include supporting membership retention, maintaining club standards, and serving as a key holder. Ideal candidates are outgoing, admin-savvy, and sales-driven. The position also offers free gym membership, discounts, and opportunities for career development. If you are passionate about fitness and eager to learn, this is a perfect opportunity to advance your skills.

Benefits

Free gym membership

20% discount across all Frasers Group brands

Monthly Frasers Champion awards

Opportunity to deliver personal training sessions

Training and development opportunities

Responsibilities

• Welcome members and guests with a positive and professional demeanor.
• Support sales and retention through excellent service.
• Promote in-club products and services to drive secondary spend KPIs.
• Maintain cleanliness and hygiene standards across the club.
• Open and close the club as a key holder.
• Handle administrative duties using membership software.
• Engage with fitness challenges and gym initiatives.
• Handle member feedback professionally.

Skills

Outgoing and positive attitude

Confident in administration

Sales-focused

Flexible and adaptable

Passionate about fitness

Ambitious and willing to learn

Job description

A fitness company is seeking a Host to greet members, enhance customer experiences, and drive sales in Birstall. Responsibilities include supporting membership retention, maintaining club standards, and serving as a key holder. Ideal candidates are outgoing, admin-savvy, and sales-driven. The position also offers free gym membership, discounts, and opportunities for career development. If you are passionate about fitness and eager to learn, this is a perfect opportunity to advance your skills.