Medical Typist | Great Western Hospitals NHS Foundation Trust

The Great Western Hospitals NHS FT; Swindon; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Swindon is seeking a Medical Typist to support Rheumatology, Diabetes, and other specialty clinics. The role involves typing clinic letters, handling medical terminology, and providing administrative services in a hybrid work environment once trained. Candidates should have strong typing skills and prioritize tasks effectively. This role offers a chance to contribute to service improvements while adhering to the Trust's values of service, teamwork, ambition, and respect.

Qualifications

• Experience with medical terminology is essential for the role.
• Typing with accuracy and meeting presentation standards is critical.
• Ability to prioritize urgent tasks effectively.

Responsibilities

• Type clinic letters and patient documentation.
• File tests and maintain medical records.
• Provide administrative support in the absence of the secretary.
• Participate in service improvement meetings.

Skills

Medical terminology

Typing accurately and timely

Prioritization

Customer service skills

Job description

Job Overview

Working as part of the Medical Specialities Team providing typist support for Rheumatology, Diabetes, Endocrinology, Dermatology clinics and, when required, clinics for Savernake Hospital, which includes ENT, Obs&Gynae and the General Surgical Team to name a few. Medical terminology is essential for this role, however, full training will be offered to the right candidate. The base for the role is Great Western Hospital, however hybrid (WFH) working is offered once training is complete. You may occasionally be asked to support and attend Savernake hospital, should service demands require such. Please note; you will be required to attend the office on a regular basis, as per the Trust policy, and at the request of your line manager should service demands require such.

Responsibilities

1. Type clinic letters and other patient related documentation.
2. Able to type correspondence with medical terminology accurately and in a timely manner and acting on outcome of letters.
3. Prioritising the workload to ensure that all urgent patients letters take priority. Enclosing leaflets/blood forms/prescriptions with letters as needed. Ensuring that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.
4. File tests and loose histories regularly as appropriate.
5. To provide an administrative service to nominated medical staff and clinical nursing staff in the absence of the secretary.
6. Print clinic schedules in advance for all specialities and collate results as required, in the absence of the secretary.
7. To retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy (‘Case note tracking’ and ‘Filing in Case notes’).
8. Maintaining a working knowledge of hospital systems so that enquiries can be dealt with efficiently, in the absence of the secretary.
9. To participate in regular meetings and be actively involved in generating ideas for service improvement.
10. Promote a positive image of the Trust at all times.
11. Logging of incoming phone calls; responding to those not requiring input from colleagues and passing messages to other professionals as appropriate. Dealing sympathetically and politely with all telephone callers.
12. Following clinics, upload Dictaphones to relevant typing queue.
13. Post any typed letters to patients/external providers.
14. Record/update patient/GP details on PAS as necessary.
15. Maintaining a working knowledge of hospital systems so that enquiries can be dealt with efficiently, in the absence of the secretary.

“Our STAR values – Service, Teamwork, Ambition and Respect – are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.”

This advert closes on Sunday 28 Dec 2025