Medical Secretary - Trauma & Orthopaedics

STOCKPORT NHS FOUNDATION TRUST; Stockport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in Stockport is seeking a proactive Senior Medical Secretary to support the Trauma & Orthopaedic service. The successful candidate will undertake various secretarial duties, manage patient pathways, and maintain confidentiality. Ideal applicants will have secretarial experience and excellent communication skills. This role offers generous benefits, including annual leave, NHS pension membership, and staff discounts, underlining the Trust’s commitment to employee welfare.

Benefits

Generous annual leave (27–33 days)

NHS pension scheme

Salary sacrifice schemes

NHS Staff discounts

Cycle to work scheme

Salary finance services

Local financial advice

Qualifications

• Must have previous secretarial experience.
• Excellent organisation and communication skills are required.
• Ability to work in a team environment is essential.

Responsibilities

• Provide secretarial support to the Trauma & Orthopaedic service.
• Ensure accurate recording of RTT statuses.
• Manage day-to-day incoming mail and prioritize actions.
• Maintain patient records electronically.

Skills

Excellent organisation skills

Communication skills

Typing skills

Teamwork

Education

Previous secretarial experience

Tools

Patient Administration System (Patient Centre)

Winscribe Digital dictation system

Job description

Responsibilities

• Provide an effective and efficient Senior Medical Secretary role to named Consultants within the Trauma & Orthopaedic service.
• Provide senior medical secretarial service directly to named Consultants.
• Ensure RTT (18 week pathway) status is recorded accurately and up to date.
• Collate information for clinical audits if required.
• Undertake medical audio/copy typing duties, including outpatient letters to General Practitioners and any other official correspondence such as reports.
• Arrange appointments as required.
• Arrange special tests requested by the Consultant or Junior Medical Staff.
• Colate and manage investigation results.
• Obtain relevant investigation results from PACS and Intranet result service.
• Deal with day‑to‑day incoming mail, assigning priority and/or taking necessary action without reference to Consultant staff if necessary and within remit.
• Ensure patient pathways are updated as appropriate.
• Respond to enquiries received from GPs, other health personnel, patients and relatives.
• Maintain patient records and track notes electronically in a manner acceptable to the Trust.
• Use Evolve and other electronic patient notes systems.
• Observe absolute confidentiality of all information obtained in the course of your work.
• Liaise with Health Records/Appointments staff regarding outpatient clinic numbers, urgent appointments and Consultant/Junior Medical Staff annual leave.
• Actively participate in the introduction and use of information technology.
• Cover, as practical, other secretarial team members' absences.
• Undertake any other duties as may be required, in accordance with the needs of the service.

Qualifications

• Previous secretarial experience.
• Excellent organisation, communication and typing skills.
• Ability to work in a team environment.

Company Information

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust's policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

An exciting opportunity has arisen for a proactive and enthusiastic individual to join the medical secretarial team in the Surgery, GI and Critical Care Division at Stockport NHS Foundation Trust. As a team player you will be responsible for providing a full secretarial service to the Trauma & Orthopaedic service within the Division. The post holder will be required to use computerised systems such as Patient Centre (Patient Administration System) Advantis and the Winscribe Digital dictation system.

Stockport NHS Foundation Trust is a dynamic integrated Trust with integrity and vision. It aims to be the organisation of choice for patients and an employer of choice for staff. It continually strives to improve all aspects of the patient experience by relying upon a highly skilled, motivated, diverse, productive and patient‑focused workforce.

Stockport NHS Foundation Trust is one of four specialist hospital sites in Greater Manchester. As a specialist hospital it enhances general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.

In your application for this post, please describe how your experience and skills align with 'Our values‑based behaviours' (see additional documentation) and provide examples. We hold a unique position in the Stockport community as the provider of healthcare and are one of its largest employers.

Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce. Our "two‑tick" kitemark guarantees a candidate with a disability, who meets the essential criteria, an interview at the Trust. We can make reasonable adjustments and offer support and advice in a variety of ways on request.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits

• Between 27–33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union – local financial advice