Medical Secretary - Respiratory

Royal United Hospitals Bath NHS Foundation Trust; Bath; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization is seeking a Medical Secretary to support Respiratory Outpatients. The role involves being the first point of contact for patients, typing letters, managing diaries, and ensuring a smooth running of the department. Candidates should have strong communication, typing skills, and experience with Microsoft Office. The organization values staff well-being and offers flexible working options, fostering a compassionate and inclusive environment in the historic city of Bath.

Benefits

Flexible working hours

Wellness programs

Learning and development opportunities

Qualifications

• Experience in a similar administrative role preferred.
• Strong attention to detail and ability to manage multiple tasks.
• Ability to work as part of a team and independently.

Responsibilities

• First point of contact for patients via phone and email.
• Typing letters and managing consultant diaries.
• Liaising with patients and clinicians to ensure smooth operations.

Skills

Communication skills

Typing

Time management

Microsoft Office proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

We have a further opportunity to join our friendly team as a Medical Secretary to support Respiratory Outpatients. We were delighted to win Team of the Month in January 2023 and are passionate about providing our patients with the best experience of the Respiratory Department. We can offer you full or part time hours and flexibility working on site and/or at home.

Responsibilities

• First point of contact for patients via telephone and email.
• Typing letters using dictation system directly into hospital system (incl. Millennium).
• Using Microsoft software e.g. Word, Excel, Outlook and the Internet and Intranet.
• Management of consultant diaries.
• Assisting in the smooth running of the department and ensuring patients have the best possible experience.
• Supporting clinicians with general administration, including audio typing.
• Liaising with patients, clinicians and other teams in the Trust.

Benefits & Culture

At RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. We are proud to be in the top 20 best hospitals to work for in the country. We are committed to creating a compassionate and inclusive environment, champion kindness and civility, and truly believe that diversity makes us stronger. A culture of learning, developing and innovating runs throughout the whole organisation, supporting you to thrive, taking your career to its full potential. We value staff well-being with a well-established programme of support, believing in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial well-being. We've even got a pool! We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.