Medical Secretary - Plastic Surgery

NHS; East Grinstead; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading healthcare provider in East Grinstead seeks a keen and enthusiastic Secretary to provide essential administrative support within the Plastic Surgery Department. The candidate will manage sensitive patient information, support the department’s workflow, and ensure all targets are met. Essential qualifications include secondary education to GCSE level and NVQ level 3 in administration, along with significant secretarial experience. This full-time role is fixed term for 12 months, offering a salary between £27,485 and £30,162 per annum.

Qualifications

• Significant experience in secretarial/administration, preferably in a medical setting.
• Knowledge of the principles of confidentiality and data protection.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Provide full secretarial and administrative support to the Plastics Department.
• Manage the patient pathway ensuring all RTT targets are met.
• Communicate sensitively with patients suffering from serious illness.

Skills

Audio typing

Proficient use of computers

Good communication skills

Attention to detail

Education

Secondary education to GCSE level including English and Maths

NVQ level 3 in administration or equivalent experience

Job description

Job Summary

We are seeking a keen and enthusiastic candidate to provide strong secretarial, organisational and administrative support within our Plastic Surgery Department, fixed term to cover a maternity leave period.

Responsibilities

• Provide full secretarial and administrative support to the Plastics Department.
• Work flexibly and sensitively with other disciplines both on and off the QVH site.
• Receive confidential and sensitive information written, aural or verbal, and exchange with patients/clients, relatives, staff or external parties.
• Review and manage the patient pathway to ensure all RTT targets are met, escalating concerns when they arise.
• Communicate sensitively and appropriately with patients suffering from serious illness.

Qualifications

Essential

• Secondary education to GCSE level including English and Maths.
• NVQ level 3 in administration or equivalent experience.
• Significant experience in secretarial/administration, preferably in a medical setting.
• Knowledge of the principles of confidentiality and data protection.
• Audio typing and excellent keyboard skills.
• Proficient use of computers and software packages, including databases and spreadsheets.
• Good communication skills and the ability to work under pressure.
• Attention to detail with a high degree of personal organisation, prioritisation and self‑management.

Desirable

• AMSPAR Level 3 Certificate in Medical Administration.
• RSA Level III.
• Previous medical secretary experience.

Location

Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

Employment Details

Band 4

Salary £27,485 to £30,162 a year per annum

Fixed term, 12 months, Full‑time

Reference number 276-7644935-AC