Medical Secretary Acute Services

NHS Scotland; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Secretary to provide comprehensive support to doctors and nursing staff at Queen Elizabeth University Hospital. Key responsibilities include managing inquiries, updating medical rotas, and preparing clinic letters. Ideal candidates will have NHS knowledge, experience with Microsoft applications, and the ability to work under pressure. This role offers a structured shift pattern, ensuring a work-life balance.

Qualifications

• Experience working in a healthcare setting is desirable.
• Knowledge of PMS Trakcare is desirable.

Responsibilities

• Deal with telephone and face-to-face enquiries.
• Update medical rotas.
• Prepare clinic and discharge letters through audiotyping.
• Take minutes and manage secretarial tasks.

Skills

Knowledge of NHS health & safety requirements

Experience with Microsoft packages

Ability to work under pressure

Knowledge of medical terminology

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

An opportunity has arisen to provide a comprehensive secretarial and administrative service to a group of doctors and nursing staff in Initial Assessment Unit of Queen Elizabeth University Hospital. You will provide a high quality secretarial and administrative service for medical and nursing staff to ensure efficiency in patient care and the ability to prioritise work accordingly.

Responsibilities

• Deal with telephone and face-to-face enquiries from all staff groups, patients, relatives, carers and procurator fiscal’s office.
• Update medical rotas.
• Prepare clinic and discharge letters through audiotyping.
• Take minutes and manage secretarial tasks as required.

Qualifications and Skills

• Knowledge of NHS health & safety requirements and policies.
• Experience with Microsoft packages.
• Ability to work under pressure and maintain a flexible approach to working hours.
• Knowledge of medical terminology.

Desirable

• Experience working in a healthcare setting.
• Knowledge of PMS Trakcare.

Working Pattern

Shift pattern: Monday 08:30–16:30 and Friday 08:30–16:30.

Contacts

Gillian Reynolds: 0141 452 2820.

Additional Information

Details on how to contact the Recruitment Service and the Recruitment Process: This post may close early to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

NHS Greater Glasgow and Clyde - NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact in the first instance.