Medical Secretary

Hawthorn Medical Centre; Trowbridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

A medical practice in Trowbridge is seeking a Medical Secretary to support operations by managing referrals and communications. The ideal candidate will have strong organizational and communication skills, with a minimum of relevant experience in medical administration. This part-time position offers £13.68 per hour and includes vital interactions with healthcare professionals. Applications should include a CV and cover letter directed to the Practice Manager.

Qualifications

• Experience in handling medical correspondence and referrals is essential.
• Must have excellent typing skills and be proficient in using office software.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Check and process incoming letters and referrals.
• Update patient records accurately and efficiently.
• Manage telephone communications and queries.

Skills

Attention to detail

Communication skills

Organizational skills

Education

Relevant experience in medical administration or secretarial work

Job description

Overview

30 hours per week (days to be discussed but must include a Tuesday, Wednesday and Friday).

Start date to be negotiated.

£13.68 per hour.

Job Summary

We currently have an exciting opportunity within the practice for a Medical Secretary. This role will support the smooth running of our practice by ensuring referrals are handled with care, accuracy and efficiency while liaising with all internal teams and different external agencies.

Main Duties

• Checking and processing incoming letters.
• Checking e-RS (referral) worklist.
• Typing letters and referrals and updating patient records.
• Dealing with incoming and outgoing telephone calls to facilitate timely and appropriate communications, taking messages and dealing with queries.

Organisation Overview

Trowbridge Health Centre has approximately 100 staff and is a happy place to work. There is a strong team spirit throughout the organisation. We work together to produce the most efficient processes possible, and every individual is encouraged to be the best that they can.

Interview date: Thursday 2nd October 2025 – a.m.

For further details – please contact Jess Ackland, Practice Manager – [e-mail]

To apply please email your CV and covering letter detailing your relevant skills and experience to Jess Ackland – [e-mail]

Documents

Medical-Secretary-JD-Sept-2025.docx; Medical-Secretary-Person-specification.docx