Medical Secretary

NHS; Redhill; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local healthcare provider in Redhill is seeking a medical secretary to support our team by assisting in patient care and managing administrative tasks. Responsibilities include typing letters, managing correspondence, and liaising with patients and outside agencies. Familiarity with systems like EMIS and Docman is preferred. This role offers a chance to contribute to a supportive healthcare environment.

Responsibilities

• Assist in running the practice and supporting doctors and nurses.
• Type referral letters and general correspondence.
• Manage the secretaries email and ensure mail is posted.
• Liaise with patients, hospitals, and outside agencies.
• Provide reception cover as needed.

Tools

Emis Web

Docman 10

AccuRx

Lexacom

Windows 10

Job description

Friendly GP practice in Redhill. Looking for a medical secretary to join our team.

Main duties of the job

To assist in the efficient running of the practice. Providing support to Doctors, Nurses and Practice Manager in providing a high level of patient care to the practice population.

About us

We are a high achieving practice based on one site with approximately 10,500 patients, operating personal patient lists.

Our clinical team includes a clinical pharmacist, pharmacy technicians, first contact practitioners, mental health workers, nurses and HCAs.

We are part of the Redhill Phoenix PCN.

Use Emis Web, Docman 10, AccuRx, Lexacom amongst other packages and we are on Windows 10.

Job responsibilities

• Type letters of referral for patients using EMIS and Lexacom.
• Type general correspondence, reports, contracts, job descriptions etc at the request of the Practice Manager using the computer word processing package provided.
• Issue fee notes for completion of reports, claim forms etc as appropriate.
• Attend training sessions as considered appropriate by the Practice and maintain electronic learning on Bluestream.
• Ensure out-going mail is posted at the end of the day.
• Liaise with patients, hospital and outside agencies, as necessary.
• Provide reception cover to help reception when needed.
• Be included in the receptionist Saturday rota.
• Show receptionists how to send referrals electronically.
• Keep referral database up to date.
• Coding for Practice Manager and GP Partners such as TWR coding and so on.
• Manage worklists on ERS.
• Take minutes for practice meetings and other meetings when asked.
• Mange the secretaries email address.
• Manage the Docman email address.
• Manage tasks on Emis and workflow on Docman.
• Process and send referrals electronically, by post, child portal etc when needed to i.e. when receptionists are short staffed.
• Any other reasonable tasks as requested by Practice Manager or GP Partners.

Qualifications

• n/a
• n/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.