Medical Secretary

NHS; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare practice in Greater London is seeking a proactive Medical Secretary to join their team. The successful candidate will handle patient information using EMIS, manage an electronic booking system, and communicate with patients via phone and email. Ideal candidates will have a good command of English, experience in a medical setting preferably within the NHS, and familiarity with medical terminology. The role is full time over five days with varying start and finish times.

Qualifications

• Good understanding of spoken and written English language.
• Experience as a medical secretary, preferably within NHS.
• Familiarity with EMIS and ERS booking system.

Responsibilities

• Daily use of NHS in house patient information centre (EMIS).
• Manage electronic booking system worklists and prioritize tasks.
• Communicate with patients via telephone and electronically.

Skills

Good understanding of English language

Medical terminology

Team collaboration

Education

Good A & C grades in English and Maths

Tools

EMIS

ERS booking system

Job description

Keston Medical Practice have a vacancy to join their secretarial team. The successful candidate must be aware that patient confidentiality is paramount to this role. Candidate must be proactive and reactive to daily tasks. They must be aware of time sensitive requirements throughout the day and be able to prioritise effectively.

Full time (37.5) over five working days Monday to Friday. Some working days to include 8.00am start. Or 6.00pm finish.

Job Responsibilities

• Daily use of NHS in house patient information centre (EMIS).
• Managing the electronic booking system worklists on a daily basis and prioritising information and forwarding to relevant parties within the practice.
• Managing outstanding task requests regarding patients/referral requests/general GP requests in a timely manner.
• Managing a busy email inbox.
• Communicating with patients regularly, both via telephone and electronically.
• Transcribing various letters and referral documents throughout the working day using dictation software, some of which uses voice recognition; these will need to be processed via an electronic booking system or emailed to appropriate agencies.

About us

The Bourne Partnership is a forward thinking, fast growing practice will a high a skill mix of both clinical and administrative staff. Based in a new purpose built premises. The partnership consists of 4 partners 10 salaried GPs, 3 practice nurses, 1 Advanced Clinical practitioner paramedics, 4 pharmacists, Physios and a variety of administration staff.

Qualifications

• Good understanding of English language, spoken and written.
• Medical secretary experience NHS preferable.
• Good A & C grades in English and Maths.
• Familiar with EMIS.
• ERS booking system.
• Medical terminology.

Experience

• Working within a team atmosphere.
• Previous experience working within NHS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.