Medical Secretary

Lancashire & South Cumbria NHS Foundation Trust; Fleetwood; On-site; GBP 27,000 - 31,000; Full time

Job summary

A regional healthcare provider in Fleetwood seeks an experienced Medical Secretary to provide essential administrative and secretarial support to the mental health team. The role involves managing office administration, coordinating activities with the secretarial team, and ensuring effective communication within the team while offering flexibility in working hours. Ideal candidates will possess advanced word processing skills and relevant experience in a medical or office setting.

Qualifications

• Experience of working in an office environment.
• Experience with distressed patients is preferred.
• Previous secretarial experience.

Responsibilities

• Manage office administration of Consultant and medical staff.
• Provide an effective secretarial service to support medical staff.
• Organise and prioritise workload efficiently.

Skills

Advanced word processing

Audio typing

Communication skills

Organisational skills

Education

Good level of general education including Mathematics and English at GCSE Grade 4 or above

NVQ Level 4 in Business and Admin or equivalent experience

OCR level III or equivalent word processing experience

Job description

Medical Secretary

The closing date is 31 December 2025.

Applications are invited for an experienced B4 Medical Secretary to provide secretarial and administration support to the Community Mental Health Team Consultant and Medics at Mountcroft Resource Centre at Fleetwood. The successful applicant will be offered full on the job training.

You will need advanced word processing and audio typing skills. Experience of audio and live typing may be required and previous secretarial experience.

The post holder will coordinate their activities with other members of the secretarial team to ensure an efficient and confidential service is provided. The successful applicants will need a flexible approach and the ability to work across other sites if required for the needs of the service.

Please be aware that this role is not eligible for sponsorship.

Main duties of the job

The post holder will manage the office administration of the Consultant and other medical staff within the team, providing an efficient and effective secretarial service to support medical staff in maintaining a safe, efficient and effective clinical service.

The post holder will be expected to organise their own time and manage and prioritise their own workload, ensuring urgent matters are dealt with efficiently and that record keeping is accurate and complete. The post holder will be expected to utilise good communication skills to liaise effectively with colleagues and external agencies as required.

The post requires excellent organisational skills including medical audio-typing and live typing if requested by the Consultant eg Best Interest Meetings, or Professionals Meetings. The post holder will utilise a range of technical skills including word-processing, email and computerised diary systems, and employ a range of electronic systems relating to clinical records.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

• Good level of general education including Mathematics and English at GCSE Grade 4 or above, or equivalent.
• NVQ Level 4 in Business and Admin or equivalent experience.
• OCR level III or equivalent word processing experience

Knowledge

• Specialist knowledge of a range of secretarial procedures
• Understanding of GDPR

Experience

• Work in an office environment
• Experience of working with distressed patients
• Secretary experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Lancashire & South Cumbria NHS Foundation Trust

£27,485 to £30,162 a year pro rata