Medical Secretary

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent healthcare trust in the UK is seeking a dedicated Clinical Administrator to deliver comprehensive secretarial support to consultants in Gynaecology. Candidates will manage clinical documentation, organise patient pathways, and liaise with patients. Ideal candidates will have strong administrative skills and experience using hospital systems. Join a renowned organisation committed to excellence in patient care, with a focus on diverse perspectives and equality within the workplace.

Qualifications

• Proven ability to provide confidential clinical administration support.
• Experience in managing schedules and office systems.
• Strong communication skills to liaise with patients and consultants.

Responsibilities

• Provide secretarial support to Consultants and their teams.
• Ensure accuracy of clinical documentation.
• Organise patient care pathways in line with policies.
• Manage consultant's office systems and correspondence.

Skills

Clinical administration

Communication

Organisational skills

Team leadership

Tools

CRRS

Mmodal

EPR

Job description

To provide a specialised, comprehensive and confidential patient-centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. Act as a source of advice and guidance regarding the Gynaecology specialism., To provide comprehensive, confidential clinical administration and secretarial support to consultants and teams.

• Act as senior point of contact for enquiries and maintain records.
• Ensure clinical documentation is accurate and available.
• Organise patient care pathways in line with local/national policies.
• Manage consultant's office systems, schedules, and correspondence.
• Support and train team members; provide cross-cover.
• Oversee support secretaries and administrative activities.
• Use hospital systems (CRRS, Mmodal, EPR) for workload and patient tracking.
• Liaise with patients and respond to complaints (PALS).
• Book outpatient follow-ups and theatre slots.
• Type routine and urgent letters; verify with clinicians.
• Complete mandatory training and attend regular reviews.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team. The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.