Medical Receptionist/ Administrator

Staff Partners Business; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider in Bootle is seeking a dedicated Medical Receptionist to manage front desk operations. The ideal candidate will greet patients, schedule appointments, and handle inquiries in a professional manner. Strong organizational and communication skills are essential, along with a compassionate attitude towards patients. The position offers a salary of £13.68+ per hour.

Qualifications

• Previous experience in an office or administrative role, preferably within a healthcare setting.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Manage appointment scheduling, including booking, rescheduling, and cancelling.
• Answer incoming calls and respond to patient inquiries.

Skills

Organisational skills

Communication skills

Attention to detail

Customer service

Tools

EMIS

Job description

Overview

Role: Medical Receptionist / Administrator

Location: Bootle

Temporary and permanent role

Salary £13.68+ per hour

We are seeking a dedicated and professional Medical Receptionist. The ideal candidate will be responsible for managing the front desk operations of our medical facility, ensuring a welcoming environment for patients and visitors. This role requires excellent organisational skills, attention to detail, and the ability to handle administrative tasks efficiently while maintaining a high level of patient confidentiality.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Manage appointment scheduling, including booking, rescheduling, and cancelling appointments as necessary using EMIS.
• Answer incoming calls and respond to patient inquiries with accurate information.
• Process patient registrations and ensure all necessary documentation is completed accurately.
• Handle billing inquiries and assist with insurance verification processes.
• Coordinate communication between patients and healthcare providers to facilitate smooth operations.
• Maintain a clean and organised reception area, ensuring all materials are stocked and readily available.

Requirements

• Previous experience in an office or administrative role, preferably within a healthcare setting.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Proficiency in using office equipment such as computers, printers, and telephones.
• Familiarity with medical terminology is advantageous but not essential.
• Ability to maintain confidentiality and adhere to data protection regulations.
• A compassionate attitude towards patients and a commitment to providing exceptional customer service.

If you possess the required skills and are eager to contribute to our team, we encourage you to apply for this rewarding position as a Medical Receptionist.