Medical Receptionist

Staff Partners Business; Spennymoor; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare staffing company is seeking a Medical Receptionist to support a GP practice in Spennymoor. The ideal candidate will have prior experience with NHS systems, such as Emis or Systmone, and strong communication skills. Responsibilities include greeting patients, managing appointments, and handling patient records efficiently. This is a full-time temporary position with an immediate start available.

Qualifications

• Proven experience as a Medical Receptionist or in a similar role.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and excellent organizational skills.

Responsibilities

• Greet patients and visitors in a professional manner.
• Schedule appointments and manage the appointment diary.
• Maintain patient records accurately.

Skills

Excellent communication skills

Organizational abilities

Customer service skills

Knowledge of medical terminology

Tools

Emis

Systmone

Office software

Job description

Overview

• Temporary roles available
• Immediate start
• Part time availability 3 days per week 8.30am - 5pm

Are you immediately available and happy to take on a new challenge ?

Do you have previous NHS Gp experience using Emis or Systmone

We are working with a lovely GP practice in the area of Spennymoor, Durham, and surrounding areas who require the support of a Medical Receptionist/ Administrator on a full time ongoing temporary basis.

Our client requires someone who can hit the ground running with a good working knowledge of Emis or Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer services skills.

Duties

• Greet patients and visitors in a professional and friendly manner
• Schedule appointments and manage the appointment diary efficiently
• Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
• Maintain patient records accurately and ensure confidentiality
• Process patient registrations, insurance forms, and payments
• Assist with administrative tasks such as filing, scanning, and data entry
• Coordinate with medical staff to ensure smooth patient flow

Qualifications

• Proven experience as a Medical Receptionist or in a similar role
• Knowledge of medical terminology and procedures is advantageous
• Excellent communication and interpersonal skills
• Strong organisational abilities with attention to detail
• Proficiency in using office software and electronic health records systems
• Ability to multitask in a fast-paced environment

If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.