Medical Receptionist

Woodlands Surgery; Redhill; On-site; GBP 18,000 - 24,000; Full time

Job summary

A local GP practice in Redhill is seeking a medical receptionist to join their team. The role involves assisting in the efficient running of the practice and providing support to healthcare professionals. Responsibilities include managing patient requests, handling payments, and ensuring a friendly service. Candidates are expected to be efficient and demonstrate good communication skills. This position offers a chance to work in a supportive healthcare environment.

Qualifications

• Must be able to communicate effectively with patients and staff.
• Ability to handle multiple tasks in a busy environment.

Responsibilities

• Open premises and prepare to receive patients.
• Deal with telephone and face-to-face requests.
• Check emails and process tasks efficiently.
• Provide friendly and efficient service to patients.

Tools

Emis Web

Docman 10

AccuRx

Windows 10

Job description

Friendly GP practice in Redhill. Looking for a medical receptionist to join our team.

Main duties of the job

To assist in the efficientrunning of the practice. Providingsupport to Doctors, Nurses and Practice Manager in providing a high level ofpatient care to the practice population.

About us

We are a high achieving practice based on one site with approximately 10,500 patients, operating personal patient lists.

Our clinical team includes a clinical pharmacist, pharmacy technicians, first contact practitioners, mental health workers, nurses and HCAs.

We are part of the Redhill Phoenix PCN.

Use Emis Web, Docman 10, AccuRx amongst other packages and we are on Windows 10.

Job responsibilities

1.Open premises; prepare to receive patients atthe published opening time. Thisincludes restoring telephone services and turning on computers in appropriateroom

2.Deal with telephone and face to face requestsfor appointments, home visits, enquiries for test results and record relevantmessages for clinicians and practice manager

3.Checking emails and processing tasks andworkflow and Footfall

4.Shredding when needed

5.Extract and file patient Lloyd-George notes whenrequired

6.Undertake any training and attend staff meetingsas required such as basic life support training

7.Scan letters into patients electronic records

8.Deal with payments from patients

9.Opening post

10.Dealing with deliveries

11.Take patients height and weight as requested byDoctor

12.Provide a friendly and efficient service topatients, doctors and colleagues

13.Tidy chairs etc in both waiting rooms at end ofsurgery

14.Check that all lights, computers and equipmentare turned off in all rooms before leaving the building and set the alarmsystem

15.Undertake any other reasonable duty that may berequired and agreed with the GP Partners and Practice Manager

Person Specification

Qualifications

• n/a
• n/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.