Medical PA

Office Angels; City Of London; On-site; GBP 35,000 - 38,000; Full time

Job summary

A prestigious private clinic in London is seeking a dedicated Medical Personal Assistant to support Consultants in a fast-paced environment. The ideal candidate will have at least two years' experience, strong communication skills, and proficiency in Microsoft Office. Responsibilities include managing patient inquiries, preparing documentation, and ensuring smooth clinic operations. This role offers a competitive salary and focuses on delivering high-quality patient care in a supportive team atmosphere.

Qualifications

• Minimum of two years' experience as a Medical Secretary.
• Background within fertility or women's health.
• Strong understanding of confidentiality.

Responsibilities

• Collaborate with Consultants for patient caseloads.
• Serve as the first point of contact for patients.
• Handle telephone and email inquiries professionally.
• Prepare patient results for Consultants.

Skills

Communication skills

Organisational skills

Proficiency in Microsoft Office

Analytical skills

Tools

MediTEX

MidexPro

Job description

Join Our Team as a Medical Personal Assistant!

Are you passionate about making a difference in the medical field? Do you thrive in a dynamic environment where your organisational skills and empathy can shine? Our client, a prestigious private clinic specialising in gynaecology and fertility treatments, is seeking a dedicated Medical Personal Assistant to join their vibrant team!

Hours: Monday to Friday, 8 am to 6 pm

Salary: £35,000 - £38,000

Location: West End

About the organisation: This renowned clinic is dedicated to providing outstanding patient care, combining clinical expertise with human empathy to change perceptions of fertility for the better.

Position Overview

As a Medical Personal Assistant, you will play a pivotal role in supporting our Consultants. Your days will be filled with varied responsibilities that ensure the smooth operation of clinic commitments.

Key Responsibilities

• Collaborate with assigned Consultants to oversee patient caseloads, delivering top‑notch administrative support.
• Serve as the first point of contact for patients — booking appointments, answering queries, and relaying messages.
• Handle telephone and email inquiries with professionalism, ensuring timely and accurate information is provided.
• Prepare patient results and queries for Consultants, liaising with third parties for essential information.
• Ensure all necessary documentation is ready ahead of clinic lists, updating patient files accordingly.
• Format and send reports dictated by the Consultant efficiently.
• Provide clear information to patients regarding investigations and treatment options.
• Coordinate the Consultant's diary for a seamless workflow, collaborating with other teams.
• Identify opportunities for process improvements to enhance efficiency.

Ideal Candidate Profile

• Minimum of two years' experience as a Medical Secretary in a team‑oriented environment.
• Background within fertility or women's health.
• Excellent verbal and written communication skills.
• Strong understanding and respect for confidentiality.
• Professional demeanour, remaining calm and composed under pressure.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word) and other relevant systems.
• Self‑motivated with the ability to prioritise tasks independently.
• Highly organised, detail-oriented, and analytical with a solution‑focused mindset.

Additional Information

• Previous experience in a private fertility environment is preferred, and knowledge of MediTEX and MidexPro is a plus but not essential.
• This position is subject to an Enhanced DBS check.

Diversity and Inclusion

We celebrate diversity and are committed to creating an inclusive environment for all employees. A diverse workplace fosters a stronger team and encourages everyone to bring their true selves to work.

If you're ready to take on this exciting challenge and contribute to a culture of care and excellence, we would love to hear from you! Apply today and join us in transforming the future of fertility care!

We are an equal‑opportunities employer and respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.