Medical Ophthalmology Coordinator | Cambridge University Hospitals NHS Foundation Trust

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare trust in Cambridge seeks an organized and dynamic individual for the role within the Ophthalmology department. The position involves coordinating administrative duties, ensuring timely patient appointments, and liaising with clinical teams for effective patient management. Ideal candidates will thrive in a busy environment and develop rapport with staff at all levels. The role offers flexible work arrangements to support work-life balance and includes various employee benefits. Applications welcome from diverse backgrounds.

Benefits

On-site leisure facilities

Subsidized parking

Flexible working arrangements

Responsibilities

• Coordinate and handle administrative duties within the Medical Ophthalmology service.
• Ensure patients are booked within recommended timeframes.
• Liaise with clinical and administrative staff to manage patient appointments.

Job description

The Ophthalmology department is looking for an organised and dynamic individual. The post holder will need to work well under pressure for a busy service, and will need to develop good rapport with staff members at all levels.

You will work within a complex environment and will be solely responsible for the coordination and administrative duties within the Medical Ophthalmology service, ensuring patients are booked appropriately within recommended timeframes, including for any tests and diagnostics that may be required and supporting the lead consultant.

Proactively ensuring the patient has timely appointments within their pathway in order to achieve the waiting time targets and that letter turnaround targets are achieved, liaising and co‑coordinating with all involved in the patient’s management, including clinical and administrative staff.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1,100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together – Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or socioeconomic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

• applied for a Graduate visa
• or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
• or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

The advert will close at midnight on 16 December 2025.

Interviews are due to be held on 23 December 2025.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on‑site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose‑created colleague‑only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work‑life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

This advert closes on Tuesday 16 Dec 2025.