Medical & Admin Secretary

St Johns Medical Centre; Grantham; On-site; GBP 15,000 - 20,000; Part time

Job summary

A local GP practice is seeking a highly motivated part-time Medical Secretary to provide secretarial support for clinicians. This role involves typng letters, processing referrals, and managing patient inquiries, requiring strong communication skills and IT proficiency. Candidates should be educated to GCSE level or equivalent, with relevant experience in a healthcare setting. The position is for 25 hours a week, including set days, with a supportive team environment.

Benefits

Good work-life balance

Free car parking for staff

Qualifications

• Experience of working in an Administrative role.
• Experience of working in a health care setting as a Medical Secretary.
• Ability to work core hours and flexibility to cover outside core hours.

Responsibilities

• Typing letters, reports, and associated documentation as required.
• Ensure referrals and letters are typed using the preferred method.
• Liaise with external agencies to process referrals.
• Deal with patient and clinician enquiries professionally.
• Process referrals using the electronic referral system.
• Ensure requests for information are handled in a timely manner.
• Take meeting minutes and circulate them appropriately.
• Assist in managing the community surgical scheme.
• Process incoming letters and manage workflows to clinicians.
• Attend and prepare for safeguarding meetings.

Skills

Excellent verbal and written communication skills

Good working knowledge of IT systems

Excellent organisation skills

Attention to detail

Education

Educated to GCSE level or equivalent

GCSE Mathematics and English C or above

Tools

SystmOne

Dictation software

Job description

St John's Medical Centre is looking for a highly motivated and organised part-time Medical Secretary. This vacancy is for 25 hours a week which will include a full day on a Tuesday and a Thursday with the remaining hours to be discussed during the interview.

The role provides a comprehensive secretarial service for all cliniciansworking in the practice, ensuring referrals/ letters are processed in anefficient time frame.

The role will require excellent verbal and written communication skillsin addition to a clear understanding of patient confidentiality. You will berequired to possess a good working knowledge of IT systems.

The role provides a link between the patient, their GP and otherhealthcare professionals, excellent organisation skills and attention to detailare required for this role.

Main duties of the job

Typing letters, reports and associateddocumentation as required.

Ensure referrals, letters and medical reportsare typed up using the Clinicians preferred method (dictation, tasks, email)

Liaise with external agencies (incl: hospitals/community services/ Health Visitors) to ensure referrals are processed in a timelymanner

Ensuring patient/ clinician enquiries are dealtwith professionally and effectively to ensure highest levels of patient care atall times.

Process referrals using the electronic referralSystem

Ensuring requests for information are processedin a timely manner (incl Insurance Letters, SARS, /DVLA forms, Police lettersand Firearm Certificates)

Taking of meeting minutes and ensuring they arecirculated to all participants of meetings (incl staff, Safeguarding and PPG meetings)

Assisting with updating telephone, chaperonelists and other Practice documentation as required.

Assistwith the running of the community surgical scheme which includes: bookingappointments for patients, processing referrals for other practices and producingclinic folders.

Processing incoming letters and sending them as workflows to the relevant clinicians.

Attending and preparing safeguarding meetings.

About us

We are a GP practice with a patient population of approximately 13,500. We have a supportive team culture, good work life balance, attractive location in the centre of town with free car parking for staff.

This role is working within a small admin team who are extremely friendly and helpful offering good administrative support.

Job responsibilities

Main duties of the job

Typing letters, reports and associated documentation as required.

Ensure referrals, letters and medical reports are typed up using the Clinicians preferred method (dictation, tasks, email)

Liaise with external agencies (incl: hospitals/ community services/ Health Visitors) to ensure referrals are processed in a timely manner

Ensuring patient/ clinician enquiries are dealt with professionally and effectively to ensure highest levels of patient care at all times.

Process referrals using the electronic referral System

Ensuring requests for information are processed in a timely manner (incl Insurance Letters, SARS, /DVLA forms, Police letters and Firearm Certificates)

Taking of meeting minutes and ensuring they are circulated to all participants of meetings (incl staff, Safeguarding and CCG meetings)

Assisting with updating telephone, chaperone lists and other Practice documentation as required.

Assist with the running of the community surgical scheme which includes: booking appointments for patients, processing referrals for other practices and producing clinic folders.

Processing incoming letters and sending them as workflows to the relevant clinicians.

Attending and preparing safeguarding meetings.

Person Specification

Qualifications

• Educated to GCSE level or equivalent
• GCSE Mathematics and English C or above
• Computer Skills SystmOne preferred
• Experience of using dictation software

Experience

• Experience of working in an Administrative role.
• Experience of working in a health care setting as a Medical Secretary

Knowledge & Skills

• Ability to work core hours
• Flexibility to cover and work outside of core hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.