Maternity Ward Clerk

Queen Charlotte's and Chelsea Hospital; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A UK-based healthcare facility is seeking a dedicated Ward Clerk to join their Maternity team. This role involves providing exceptional patient service, supporting expectant parents during significant moments, and coordinating admissions and discharges. The ideal candidate will have strong organisational skills, empathy, and excellent interpersonal abilities. The position requires shift work across nights and weekends. Competitive salary and benefits are offered.

Qualifications

• Passion for delivering exceptional patient service.
• Ability to work in a fast-paced hospital environment.
• Experience in administrative tasks is advantageous.

Responsibilities

• Provide exceptional customer service to patients and their families.
• Coordinate admissions and discharges.
• Handle enquiries sensitively and professionally.

Skills

Strong organisational skills

Empathy

Excellent interpersonal abilities

Job description

Job overview

Do you have a passion for delivering exceptional patient service in a buzzing hospital setting? Our Maternity team are looking for a Ward Clerk to join their vibrant team at Queen Charlotte's and Chelsea Hospital.

This rewarding, patient-facing role puts you at the heart of our ward, supporting expectant parents during some of the most significant and vulnerable moments of their lives.

You’ll provide exceptional costumer service to our patients, their relatives and friends, then administrative support, coordinate admissions and discharges, and handle enquiries sensitively and professionally. Strong organisational skills, empathy, and excellent interpersonal abilities are vital to succeed within this role.

In this role you will be expected to do shift work covering both day and night shifts (8am–8pm / 8pm–8am) throughout the week, including weekends.