Mary Street - Sales Advisor - Foods

Marks & Spencer Plc; Dublin; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading UK retailer located in Dublin is seeking a part-time team member to deliver exceptional customer experiences. The role involves serving customers, selling products both in-store and online, and participating in store events. Candidates should demonstrate strong customer service skills and flexibility in their approach. Regular working hours are in the evenings, totaling 16 hours per week.

Qualifications

• Experience in retail or customer service is preferred.
• Ability to prioritize customer needs over tasks.
• Excellent communication skills.

Responsibilities

• Deliver an exceptional customer experience.
• Serve customers both in-store and through digital channels.
• Achieve sales targets by understanding customer needs.

Skills

Customer service

Product knowledge

Flexibility

Job description

Overview

Dublin Mary Street foods, part time/temporary, 16 hours

Schedule

MON - 1700-2100
TUES - 1700-2100
FRI - 1700-2100
SAT - 1700-2100

Purpose

Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support store and local community initiatives

Selling

• Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points

Store

• Understand the store business priorities and play your part to improving the store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses throughout the store
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
• Own your personal development, continuing to look for opportunities to grow your knowledge
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team