Markets Support Analyst

Alliance & Leicester Credit Card; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial institution in London is seeking a Markets Support Analyst to provide end-to-end operational support for various financial products. The ideal candidate will have experience within cash equity operations and excellent communication skills. Responsibilities include supporting traders, managing trades, and improving internal processes. The firm offers a comprehensive benefits package and emphasizes an inclusive workplace culture, aiming to make financial lives better through every connection.

Benefits

Private healthcare

Competitive pension plan

20 days of back-up childcare

Flexible benefits options

Emotional wellbeing helpline

Qualifications

• Knowledge of regulation and testing of new projects within the cash equity space.
• Experience of corporate action / dividend processing.
• Cash equity product knowledge gained from a similar role at a buy/sell side firm.

Responsibilities

• Supporting all cash equity traders/sales traders for UK and Europe.
• Technical support for main cash trading system (fidessa).
• Trade allocations/bookings for clients and internal trades.

Skills

Attention to detail

Communication skills

Analytical mindset

Working knowledge of Excel

Tools

Bloomberg

Reuters

Fidessa

Job description

Markets Support Analyst

London United Kingdom

To proceed with your application, you must be at least 18 years of age.

Job Title: Markets Support Analyst

Corporate Title: Officer

Location: London

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview

Based just a stone’s throw from the magnificent St. Paul’s Cathedral is our London MLFC office, on bustling King Edward Street. Here you will find modern workspaces and a state‑of‑the‑art auditorium space. In addition, we are proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus that have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop gardens and take in the spectacular views across London. Finally, your physical wellness is well‑catered for with our onsite gym facilities and onsite medical centre.

Role Description

An excellent opportunity has arisen within Equities to join the Front office control team. The team sits within Middle Office Trade Control in EMEA and the role is based in London. It is a demanding line role to support the cash equity desks.

This job is responsible for providing advanced end‑to‑end operational support for securities, loans, exchange‑traded derivatives and over the counter derivatives across multiple lines of business, and cross‑business functional support through the lifecycle of a trade. Key responsibilities include ensuring trading and operational activities are completed accurately and before deadlines, researching and resolving complex issues, and simplifying client interactions. Job expectations include being customer oriented and data driven, while focusing on continuous improvement.

Responsibilities

• Supporting all cash equity traders/sales traders for UK, Europe, and emerging markets across Cash equity/ portfolio/ DMA/ DSA desks.
• Technical support for main cash trading system (fidessa). This includes intra‑day and post trade support
• Trade allocations/bookings for clients and internal trades.
• Trade queries/amendments from internal and external stakeholders. P&L investigation and resolution.
• Improving processes/controls and streamlining for efficiencies.

What we are looking for

• Knowledge of regulation and testing of new projects within the cash equity space.
• Interacting with stakeholders across the organization including compliance / other middle office teams and corporate actions.
• Cash equity product knowledge gained from a similar role at a buy/sell side firm. Equity derivatives knowledge a bonus.
• Ability to demonstrate risk awareness and escalation, both in daily operational processes and small/strategic projects
• Experience of corporate action / dividend processing
• Working knowledge of Bloomberg/Reuters and Fidessa

Skills that will help

• Outstanding attention to detail and good team player
• Communication and interpersonal skills - Ability to communicate at all levels and deal with pressure on daily basis
• Ability to work under pressure in a fast‑paced environment
• Analytical mindset and quick‑thinking nature
• Working knowledge of Excel

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back‑up childcare including virtual tutoring and 20 days of back‑up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind‑set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio‑economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, colour, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the 'Know your Rights' poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug‑Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in‑office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.