Markets Business Controls Assurance Manager - Senior Associate

JPMorgan Chase & Co.; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global financial services firm is seeking a Control Manager in the Markets Sales and Trading team. This pivotal role involves quality assurance activities and collaboration with various stakeholders. The ideal candidate will drive compliance strategies while mentoring junior colleagues. A bachelor's degree and experience in financial services are required, alongside proficiency in Microsoft tools and strong analytical skills.

Qualifications

• Deep understanding of Markets Sales or Trading business.
• Experience in financial services industry.
• Proficient in Microsoft Office and data analytics tools.

Responsibilities

• Plan and execute quarterly assurance activities.
• Manage quality thresholds and results reporting.
• Conduct interviews during the Quality Assurance cycle.

Skills

Understanding of Markets Sales or Trading business

Experience in financial services or operational risk management

Excellent written and verbal communication skills

Strong critical thinking and analytical skills

Collaboration and relationship-building skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

Python

Job description

Overview

Job Description

Step into a pivotal role where your expertise will help safeguard our firm's integrity and shape our compliance and risk strategies. At JPMorgan Chase, you will have the opportunity to collaborate with dynamic teams and senior stakeholders across the organization. This role offers meaningful career growth and the chance to make a significant impact on our operations. You will be empowered to influence business leaders and contribute to the success of our Markets businesses. Join us and be part of a team that values innovation, collaboration, and professional development.

As a Control Manager in the Markets Sales and Trading team, you will lead quality assurance activities that support our supervisory framework and compliance objectives. You will work closely with colleagues across functions and levels, providing valuable insights and presenting findings to senior forums. This role offers you the opportunity to shape our risk management strategies and collaborate with a diverse team. Together, we will ensure the highest standards of integrity and operational excellence.

Job Responsibilities

• Plan and execute quarterly Markets Business Control Management assurance activities
• Partner with the Quality Assurance Program Owner to review scope and update documentation for approval
• Manage objectives, scope, sampling methodology, scoring methodology, quality thresholds, results reporting, tracking of corrective actions, and record retention
• Execute testing pre-work and analyze results, overseeing findings reports with suggested actions
• Act as the oversight contact for the offshore Quality Assurance team and handle escalations
• Conduct interviews during the Quality Assurance cycle and create presentations of results for different audiences
• Collaborate with stakeholders across functions and levels throughout the organization
• Mentor and provide guidance to offshore colleagues
• Monitor and track findings through to resolution
• Present at senior forums as a delegate for the Quality Assurance Program Owner

Required Qualifications, Capabilities, and Skills

• Bachelor's degree or equivalent experience
• Deep understanding of Markets Sales or Trading business
• Experience in the financial services industry with a background in audit, assurance, controls, operational risk management, compliance, or equivalent subject matter expertise in a relevant business-related function or operation
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio
• Knowledge of data analytics using Microsoft Excel, Alteryx, or Python
• Excellent written and verbal communication skills with the ability to influence business leaders meaningfully and actionably
• Exceptional interpersonal, collaboration, and relationship-building skills
• Flexible and adaptable to shifting priorities; manages competing priorities to achieve effective results in a fast-paced, results-driven environment
• Independent decision-making using sound judgment
• Strong critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Demonstrated implementation skills

Preferred Qualifications, Capabilities, and Skills

• Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner
• Strong problem-solving and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Ability to manage multiple and competing deliverables
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio, with data analytics experience using Microsoft Excel and Microsoft Access
• Strong digital literacy for effective use of digital tools and platforms in control frameworks
• Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration
• Experience presenting findings and recommendations to senior stakeholders

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.