Marketplace Manager

The Growth Foundation; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading fashion and lifestyle business based in London is seeking a Marketplace Manager to oversee marketplace performance and drive growth. The ideal candidate will have 2–3 years of retail marketplace experience and strong e-commerce skills. This hybrid role will involve managing multiple platforms while collaborating with various teams to enhance brand visibility. A proactive mindset and excellent communication skills are essential for success in this dynamic environment.

Qualifications

• 2–3 years retail marketplace experience, preferably in retail fashion.
• Comfortable working in a fast-growing, evolving business.
• Experience in process or systems improvement would be a strong advantage.

Responsibilities

• Maximising sales, profitability, and brand visibility.
• Managing and optimising existing marketplace channels.
• Researching and launching new global marketplace opportunities.

Skills

Retail marketplace experience

Excellent communication skills

Organised and self-motivated

Strong Excel skills

Problem-solving mindset

Job description

About the company

This role sits within a fast-growing portfolio of purpose-led fashion and lifestyle businesses backed by a highly supportive parent group. The group focuses on responsible growth, thoughtful design and long-term brand building, providing its brands with shared capabilities across e-commerce, logistics, operations and international expansion. Their values centre on sustainability, transparency and positive impact, creating an environment where creativity and commercial discipline work hand in hand.

The brand are a design-driven leisurewear business and a certified B Corp, recognised for producing high-quality, fun and inclusive products made with responsibility in mind. As the business continues to scale across global retail and marketplace channels, we are supporting them in the search for a commercially minded Marketplace Manager to take ownership of marketplace performance and help drive the next stage of growth.

This is a hybrid opportunity based in the London office 3 days a week.

About the role

This role is perfect for someone who combines strategic thinking with hands‑on execution, has a strong understanding of e‑commerce trading, and thrives on building relationships both internally and externally. The role will be responsible for maximising sales, profitability, and brand visibility across current marketplaces (Next, John Lewis, Zalando, Very), while also identifying new opportunities that align with our growth ambitions.

Marketplace Manager – Responsibilities

• Marketplace Relationship: Go‑to contact for marketplaces & relationship owner with marketplaces – driving strategy, trade & seasonal meetings with marketplace channels.
• Drive Performance: Manage and optimise existing marketplace channels to maximise sales, profit margins, and brand visibility – against business revenue budgets. Signing off marketplace promotions in line with operational margin targets.
• Strategic Expansion: Research, identify, and launch new global marketplace opportunities aligned with brand growth objectives.
• Product Ownership: Own the end‑to‑end marketplace product lifecycle – including SEO‑optimised listings, imagery, pricing strategy, and categorisation.
• Operational Alignment: Partner with operations teams to ensure accurate stock availability, demand forecasting, and timely replenishment across all platforms.
• Data‑Driven Insight: Monitor and analyse daily, weekly, and monthly performance data – including sales trends, stock health, and channel profitability – and deliver actionable insights to improve results.
• Creative Collaboration: Work closely with creative and brand teams to ensure all marketplace content & assets (product pages, storefronts, seasonal campaigns) meets brand standards and drives engagement.
• Cross‑Functional Leadership: Act as the internal expert and advocate for marketplace retail, delivering regular updates and performance reviews to senior stakeholders and cross‑functional teams.
• Market Awareness: Stay ahead of marketplace trends, algorithm updates, and competitor activity to identify opportunities and maintain a competitive edge.

About you – Qualifications

• 2–3 Years retail marketplace experience, preferably in retail fashion.
• Excellent communication skills and a confident, clear approach to working cross‑functionally.
• Organised, self‑motivated, and able to manage multiple tasks in a dynamic environment.
• Strong Excel skills and a high level of data accuracy. Comfortable with using various software.
• A problem‑solver with a proactive mindset and a hands‑on approach to operational challenges.
• Comfortable working in a fast‑growing, evolving business with changing priorities.
• Experience in process or systems improvement would be a strong advantage.

Next steps

We would love to respond to every application however due to the volume of applications we receive this isn’t always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent.

The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.