Marketing, Media & Communications Manager

hireful; Birmingham; Hybrid; GBP 41,000; Full time

Job summary

An award-winning strategic business unit seeks a Marketing, Media & Communications Manager in Birmingham. The role requires a degree in Marketing and proven expertise in digital marketing and communications. Key responsibilities include leading marketing strategies and managing media channels to support the organization's mission in humanitarian practice. The candidate should have strong analytical skills, project management experience, and exceptional communication abilities. Hybrid working model available.

Qualifications

• Proven experience in marketing, communications, or media management.
• Experience in branding, campaign development, and stakeholder engagement.
• Exceptional written, verbal, and visual communication skills.

Responsibilities

• Lead development and delivery of marketing initiatives.
• Manage communications and oversee media channels.
• Develop campaigns reflecting the organization's values.

Skills

Digital marketing experience

Social media management

Content creation

Project management

Analytical skills

Interpersonal skills

Strong communication skills

Leadership skills

Brand management

Education

Degree in Marketing or related field

Tools

Microsoft 365

SEO tools

Digital analytics tools

Social media management tools

Job description

Marketing, Media & Communications Manager

Salary: £40,844 per annum

Location: Birmingham

Contract Type: Permanent

Hours: Full Time

Our client was established in 2013 as an award‑winning Strategic Business Unit, aims to enhance knowledge and skills in the humanitarian sector through capacity building, applied research, and leadership development. Originating from a global NGO serving humanity for over 40 years, they initially supported the IR Family but now strive to develop the wider NGO sector. They envision themselves as a hub for humanitarian and development studies, training future leaders, undertaking applied research, and advocating for effective aid and development from an Islamic perspective.

They are actively recruiting for the position of Marketing, Media & Communications Manager to be based from its office in Birmingham, UK. The organisation currently operates to a hybrid working model.

Purpose of the role

The Marketing, Media & Communications Manager will lead the strategic development and delivery of their Academy’s marketing, communications, and media initiatives. This role will increase their visibility, engage key stakeholders, strengthen the brand, and support the Academy’s mission to influence and enhance humanitarian practice globally.

The post holder will manage external and internal communications, oversee digital and traditional media channels, and develop campaigns that reflect their values and objectives.

The successful candidate must have or be

• Degree in Marketing, Communications, Media, Public Relations, or related field.
• Professional qualifications in digital marketing, media management, or PR are desirable.
• Proven experience in marketing, communications, or media management, preferably in NGO, education, or development sectors.
• Demonstrated success in digital marketing, social media management, and content creation.
• Experience in branding, campaign development, and stakeholder engagement.
• Familiarity with website management, SEO, and digital analytics tools.
• Strong project and budget management experience, including monitoring and administrative financial tasks.
• Track record of delivering measurable results and maintaining high standards of professionalism.
• Exceptional written, verbal, and visual communication skills, including storytelling for diverse audiences.
• Ability to plan, coordinate, and execute marketing campaigns and communications projects end‑to‑end.
• Strong analytical skills to interpret engagement metrics and provide actionable insights.
• Excellent project management skills, including prioritisation, scheduling, and meeting deadlines.
• Strong interpersonal skills to liaise effectively with internal teams, external partners, media, and stakeholders.
• Leadership and team management experience, including guiding staff or contractors.
• High digital literacy: Microsoft 365, social media management tools, and online collaboration platforms.
• Skilled in maintaining brand integrity across all channels and materials.
• Experience in the NGO, education, or development sectors is advantageous.
• Additional languages (especially Arabic) beneficial for international communications.

For more information, please click on the Documents tab above to view the full Job Description.

They promote equality and meritocracy, and seek individuals who are sympathetic to the IR values of Sincerity, Excellence, Compassion, Social Justice and Custodianship together with their policy standards on Anti‑Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, they will be glad to hear from you.

Please Note

Interviews are expected to take place in January 2026.

Pre‑employment Checks

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

For UK based roles, they are only able to accept applications from candidates who have the right to work in the UK. They are unable to progress applications which would require sponsorship.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

They are an equal opportunities employer.

You may also have experience in the following: Marketing Manager, Communications Manager, Media & Communications Manager, Marketing & Communications Manager, Digital Marketing Manager, Content & Communications Manager, PR & Communications Manager, Brand & Communications Manager, Media Manager, Head of Communications, External Communications Manager, Internal Communications Manager, Digital Communications Manager, Campaigns Manager, Public Relations Manager.

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