Marketing Manager

Red Anchor Recruitment Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in Greater London seeks a Marketing Manager to enhance client retention and engagement. You will lead product marketing initiatives, plan events for high-net-worth clients, and nurture client relationships through strategic communications. The ideal candidate has at least five years of marketing experience, strong CRM skills, and a proven track record in client lifecycle management. This hybrid role offers a dynamic opportunity for someone with excellent relationship-building skills.

Qualifications

• Minimum five years of experience in marketing focusing on retention.
• Proficient in interpreting data for retention strategies.
• Experience with CRM systems, specifically Hubspot or similar.

Responsibilities

• Lead product marketing activities to support retention.
• Plan and execute events for high-net-worth clients.
• Manage the communications calendar and ensure brand compliance.

Skills

CRM

Client lifecycle management

Communication skills

Stakeholder management

Event management

Tools

Hubspot

Job description

Marketing Manager

• Marketing Manager with Retention Focus
• City Based
• Hybrid Set up

Responsible for marketing initiatives aimed at nurturing and strengthening existing client relationships which include HNWI, investors and long-standing trading relationships. Drive client engagement, loyalty and lifetime value while delivering a first-class experience for clients. You will work closely with the Marketing Associate and contribute to product marketing activity focussing on retention.

Key responsibilities:

• Lead product marketing activities for existing clients, ensuring activities support retention and strengthen engagement.
• Transfer product updates and investment insights into effective client facing meetings.
• Plan and executive events for HNW clients, existing investors, and trading relationships.
• Partner with internal stakeholders regarding high quality content, logistics and post event follow-ups.
• Own and nurture journeys tailored to client preferences and lifecycle stages.
• Improve retention, cross-sell and upsell opportunities.
• Manage the communications calendar.
• Maintain with brand and regulatory requirements.
• Lead marketing responsibilities related to Sirex – consistent communication and engagement.

The ideal candidate:

• At least five years’ experience in marketing with a focus on retention, CRM, client lifecycle management.
• Experience of Hubspot or similar CRM systems.
• Excellent communication and relationship building skills with a client focussed mindset.
• Strong stakeholder management and event management skills.
• Ability to interpret data and insights for retention strategies.

Red Anchor Recruitment is an equal opportunities agency.