Marketing & Communications Assistant

Portsmouth Water; Havant; On-site; GBP 25,000 - 35,000; Full time

Job summary

A water utility company in Havant is seeking a proactive individual to support their Marketing and Communications team. The role involves coordinating social media content, organizing community events, managing budgets, and drafting copy across various channels. The ideal candidate should possess strong writing skills, attention to detail, and excellent organizational abilities. The company offers flexible working arrangements, generous leave and pension schemes, and numerous employee perks, making it an attractive place to work.

Benefits

25 days of annual leave plus bank holidays

Generous pension scheme

Performance bonus up to 6%

Enhanced family leave

All expenses covered social events

Life assurance scheme

Confidential mental health support

Exclusive retailer discounts

Electric Vehicle Scheme

Cycle to Work Scheme

Health Cash Plan

Qualifications

• Good copywriting and creative writing skills.
• Able to manage a busy and varied workload efficiently.
• Attention to detail and accurate work is essential.
• Highly organized and proactive.
• Strong Microsoft Office skills are required.

Responsibilities

• Support the marketing and communications team.
• Coordinate social media content and manage a proactive content calendar.
• Assist in organizing community engagement events.
• Update website content and maintain marketing records.

Skills

Good copywriting/creative writing skills

Ability to manage a busy and varied workload

Attention to detail

Excellent Microsoft Office skills

Organizational skills

Proactive and self-starter

Enthusiastic and keen to learn

Job description

Overview

We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future. The successful candidate will support Portsmouth Water’s Marketing and Communications team by helping deliver engaging campaigns across multiple channels. From social media content and website updates to events and customer communications, this role plays a key part in bringing our messages to life and ensuring clear, consistent communication with our customers and communities.

What will you be doing?

• Providing support to the full marketing & communications team
• Social media content co-ordination: working with the Brand & Campaigns Manager and Brand Design Lead to produce compelling and engaging social media content - maintaining a proactive content calendar
• Social media community co-ordination: Working with customer services to ensure all comments are responded to in a timely and appropriate way, monitoring local community groups for PW/ Havant Thicket
• Reservoir mentions, flagging any reputational risks to the Communications & Stakeholder Management team, ensuring we are reporting on all social media activity and sentiment
• Supporting the Communications & Engagement Officer with organising and attending face-to-face community engagement events
• Raising POs and tracking budgets for the full Marketing & Communications team
• Drafting copy for social media, website and a range of other channels
• Getting quotes and placing orders for print jobs, merchandise etc.
• Supporting the Customer Communications Manager with data processing and sending of customer communications campaigns as needed.
• Supporting the Communications & Stakeholder Engagement Executive with managing all shared inboxes Press office and Havant Thicket Reservoir.
• Making website content updates via our Content Management System for departments across the organisation
• Maintaining records of all marketing and communications activity to aid regulatory reporting
• Supporting the Brand & Campaigns Manager with the delivery of all marketing campaigns

What do you need?

• Good copywriting/creative writing skills
• Able to manage a busy and varied workload
• Accurate with good attention to detail
• Highly organised
• Enthusiastic and keen to learn
• Proactive and a self-starter
• Excellent Microsoft Office skills

We recognise people want to work in a variety of different ways

and that’s why we’re happy to consider flexible working arrangements. Please feel free to talk to us at interview about the flexibility you may be looking for.

Please note, we may close this advert early if we receive a high volume of applications so we encourage you to apply as soon as possible to avoid missing out.

We’re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society.

Please be aware, the Company has a responsibility to ensure that all employees are eligible to live and work in the UK.

Due to the high volume of applications we may receive, we’re unable to respond to every applicant individually. If your application is of interest, we’ll usually be in touch within 4 weeks of receiving it.

What can Portsmouth Water offer you?

At Portsmouth Water, We Believe In Rewarding Our People. Here’s Just a Taste Of What’s Waiting For You When You Join The Team

Holidays Made Better Enjoy 25 days of annual leave, plus bank holidays, giving you plenty of time to relax, recharge, and explore.

A Pension That Works for You We’ll help secure your future with a generous pension scheme, contributing up to 15% because your tomorrow matters as much as your today.

Performance Pays Off You could earn a non-contractual bonus of up to 6% of your basic salary, linked to company performance because when we succeed together, you should benefit too.

Family Comes First Whether you’re welcoming a new arrival through birth or adoption, we’ve got your back with enhanced maternity, paternity, and adoption leave and pay.

Social Events All expenses covered summer and winter social events

Peace of Mind, Always Our life assurance scheme gives your loved ones extra security, with a 4x salary lump sum benefit in case the unexpected happens.

Comprehensive Wellbeing Support Whether you need confidential mental health and wellbeing advice 24/7 through our Employee Assistance Programme, or physical health support via our Virtual GP service (available 8am10pm, 7 days a week for you and your immediate family), help is always close at hand with the HealthHero app.

PW Perks Treat Yourself! Enjoy exclusive discounts at thousands of retailers, plus exciting benefits like:

• Electric Vehicle Scheme (after 1 year)
• Cycle to Work Scheme
• Health Cash Plan and so much more!