Marketing & Administration Apprentice

London Borough of Richmond upon Thames; City Of London; Hybrid; GBP 26,000; Full time

Job summary

A local council in the UK is seeking a Marketing & Administration Apprentice to support various learning programs. The role involves maintaining content on websites and social media, and providing high-quality customer service. With a salary of £25,998 per annum, this full-time position offers a fixed term of 18 months with flexible working arrangements.

Benefits

40 days annual leave

Flexible working

Generous pension plan

Qualifications

• Accredited to Level 2 or equivalent in both English and Maths.
• Previous administration work experience is required.
• Strong organisational skills and capability to develop administrative systems.

Responsibilities

• Assist in maintaining timely content on WCLL websites.
• Support with uploading content to social media.
• Participate in events promoting services to learners.

Skills

Organisational skills

Communication skills

Social media understanding

Microsoft Office

Keyboard skills

English spelling and grammar

Education

Accredited Level 2 in English and Maths

Tools

WordPress

Job description

Overview

Marketing & Administration Apprentice — £25,998 per annum. Fixed Term (18 months). Full Time (36 hours). Wandsworth, London.

Note: 2 days office based, 2 WFH, 1 Study day. These will be flexible and subject to change based on study / workshops and business needs.

Are you a confident, computer literate team player who can support with administrative duties across community learning, accredited learning and work experience programmes?

Wandsworth Council Lifelong Learning (WCLL) delivers a number of programmes aimed at improving the lives of Wandsworth residents. As part of this team, you will be contributing to the continuous improvement of the Boroughs of Wandsworth and Richmond services. You will providing a high quality customer service and administrative work across our community and adult learning, accredited learning and work experience programmes whilst working towards a Level 3 Multi-Channel Marketing Apprenticeship standard.

About The Role

As a Marketing & Administration Apprentice, you will assist the Head of WCLL and WBL Manager in maintaining timely, engaging and relevant content on all WCLL websites to meet business needs. You will demonstrate the ability to manage your own tasks and workload whilst supporting with uploading of all content to agreed social media outlets aligning message with website and other marketing initiatives.

You will be expected to develop a good understanding of the Council's priorities for residents, particularly in relation to supporting skills for life and work. You will develop a good understanding of the importance of equality and diversity and health and safety in the workplace.

Working flexibly and co-operatively with colleagues in a team, you will participate in events, promoting services to potential learners utilising your excellent customer service skills and experience in handling people effectively, politely and diplomatically.

Essential Qualifications, Skills And Experience

• Accredited to Level 2 or equivalent in both English and Maths with previous administration work experience.
• Strong organisational skills and ability to establish and develop robust administrative systems.
• Understanding of social media channels, especially Facebook, Instagram, X and LinkedIn.
• A basic understanding of how to edit existing pages on WordPress and create new ones.
• Good keyboard skills, use of Microsoft Office, email & Outlook Calendar and the internet.
• High standards in English spelling, grammar, and punctuation coupled with good communication skills and interpersonal skills.

Closing Date: 8th October 2025

Shortlisting Date: 9th October

Interview Date: Starting 27th October 2025 (two stage interview process)

Test: Short written communication test which will be sent to candidates to complete prior to interview. An initial assessment (BKSB) in English and IT (irrelevant of current qualifications) will be carried out.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

LNKD1_UKTJ