Market Street Manager

Morrisons; Stratford-upon-Avon; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading supermarket in Stratford-upon-Avon is looking for a Market Street Manager. The role involves leading a team to deliver exceptional customer service, managing various departmental functions, and ensuring market leading availability. Candidates should have experience in team management and a passion for customer service. The position offers competitive salary and a comprehensive benefits package including discounts and annual leave.

Benefits

15% employee discount

10% discount for friends/family

33 days annual leave

Annual bonus scheme

Healthcare benefits

Enhanced pension contributions

Life assurance

Enhanced parental leave

Discounts with retailers

Opportunity to purchase additional leave

Subsidised staff canteen

Free parking

Qualifications

• Experience of managing a team in a fast paced environment.
• Ability to build and maintain relationships with key stakeholders.
• Great communicator who shares knowledge and best practices.

Responsibilities

• Lead and empower colleagues to provide outstanding customer service.
• Manage scheduling, absence, performance, and talent conversations.
• Deliver training to ensure team capability.

Skills

Team management

Customer service

Communication

Relationship building

Adaptability

Job description

Overview

More About The Role

We Make Morrisons… From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we're able to deliver good quality and great value on Market Street every day.

Responsibilities

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

More About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues
• We are an equal opportunities employer and welcome applications from all sections of the community.

More About Us

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

As part of our total rewards package we offer:

• 15% Morrisons discount for you (both in store and online)
• 10% discount for a designated friend/family member
• 33 days annual leave
• Annual bonus scheme
• Healthcare/Wellbeing benefits including Aviva Digital GP
• Enhanced company pension contributions
• 4 x life assurance through our company pension scheme
• Enhanced maternity, paternity and adoption schemes
• Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers
• Opportunity to purchase additional annual leave
• Subsidised staff canteen
• Free parking

If you're interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you