Manufacuring Sales Administrator

MTrec Ltd; Newcastle upon Tyne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading manufacturing company in Newcastle upon Tyne is seeking a Manufacturing Sales Administrator. This role involves managing customer accounts and providing high-quality service. Candidates should have experience in customer service, with strong communication skills and proficiency in MS Office. This position is initially fixed term for 12 months, with the possibility of becoming permanent. The company offers a competitive salary and is committed to safe working practices.

Benefits

Excellent salary

Opportunities for permanent position

Compliant with latest health and safety requirements

Qualifications

• Previous experience in a similar role ideally in manufacturing.
• Knowledge of customer service principles and practices.
• Experience administering customer accounts.

Responsibilities

• Manage specific customer accounts effectively and efficiently.
• Provide professional, high-quality service to ensure customer needs are met.
• Maintain an accurate database of customers using CRM system.

Skills

Customer service experience

Professional communication abilities

Attention to detail

Proficiency in MS Office

Excellent communication skills

Job description

Overview

The Company

Our client is a market leading manufacturing company due to a sustained period of growth they are now looking to recruit a Manufacturing Sales Administrator.

Responsibilities

• Is initially fixed term for 12 months there is potential to become permanent.
• The role will be working in person onsite.
• Administer specific customer accounts effectively and efficiently.
• Taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance to ensure customer's requirements are met.
• Maintain and enhance customer relationships to meet objectives, thus providing a world class customer service.
• Deliver excellent customer service per sector, constantly striving to maximise customer experience.
• Processing and administering customer orders received per customer.
• Administer an accurate database of customers using CRM system.

Qualifications

• Will have previous experience in a similar role ideally in manufacturing.
• Previous customer service experience.
• Professional communication abilities, both written and spoken.
• Knowledge of customer service principles and practices.
• Proficiency in MS Office applications, in particular Excel.
• Excellent communication skills.
• Attention to detail/accuracy of work.

Benefits

• You will be working for a well-established growing employer.
• An excellent salary.
• Salary advertised includes shift allowance over time is additional.
• A company experiencing continued growth, expansion and investment.
• The company are fully compliant with the latest health and safety requirements for current safe working practices.