Manufacturing Customer Advocate & Insights Lead

PowerToFly; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading software company in the UK is seeking a Customer Advocacy Manager. This role involves driving customer engagement and adoption of new technologies while collaborating closely with the product development team. Ideal candidates should have 2+ years of relevant manufacturing experience, strong communication and relationship-building skills, and proficiency in CAM software. The position offers a hybrid working environment and the chance to impact customers' success.

Benefits

Annual cash bonuses

Stock grants

Comprehensive benefits package

Qualifications

• 2+ years' relevant experience in a Manufacturing role.
• Excellent communicator and relationship builder.
• Proficient level of English.

Responsibilities

• Connect and engage with Fusion Manufacturing customers to drive adoption.
• Bring a customer's perspective to the development organization.
• Collaborate with a team of subject matter experts.

Skills

Communication skills

Relationship building

Presentation skills

Customer advocacy

Education

Relevant qualification in Engineering/Machining/Manufacturing subjects

Tools

CAM software (Autodesk Fusion preferred)

Job description

A leading software company in the UK is seeking a Customer Advocacy Manager. This role involves driving customer engagement and adoption of new technologies while collaborating closely with the product development team. Ideal candidates should have 2+ years of relevant manufacturing experience, strong communication and relationship-building skills, and proficiency in CAM software. The position offers a hybrid working environment and the chance to impact customers' success.