Manager, Store Mgmt, Transactional, EMEA

Disneyland Hong Kong; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global entertainment company seeks a Manager for Store Management in London to oversee digital content sales across EMEA. The role includes establishing relationships with clients, collaborating on marketing efforts, and tracking sales. The candidate should have a strong background in digital content, experience in project management, and excellent communication skills. This position offers a competitive benefits package including annual leave, private medical insurance, and Disney discounts, with the work model being hybrid.

Benefits

25 days annual leave

Private medical insurance & dental care

Free Park Entry

Disney Discounts

Excellent parental and guardian leave

Employee Resource Groups

Qualifications

• Experience managing client relationships across EMEA markets.
• Ability to deliver projects under tight deadlines.
• Strong understanding of digital distribution models.
• Experience in managing or supporting teams.

Responsibilities

• Manage client relationships to drive sales.
• Collaborate with marketing for maximizing support.
• Track sales and assist finance in forecasting.
• Communicate performance updates to internal teams.

Skills

Commercially focused

Project management

Digital content management

Presentation skills

Analytical skills

Interpersonal communication

Education

Graduate from accredited university

Tools

Salesforce

Microsoft Office

Job description

Manager, Store Mgmt, Transactional, EMEA

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

Contract Type

12 month FTC

About the role

Content Sales is a dynamic division of TWDC responsible for digital distribution of the full slate of movies and TV content produced by The Walt Disney Company.

The Manager, Digital Store s , plays a pivotal role in expanding Disney’s digital transactional business across key third-party digital stores in Europe, covering both ownership (Electronic Home Video Licensing, EHVL) and rental (Transactional Video on Demand, TVOD) models. The individual will be working closely with clients in various EMEA (Europe, Middle East & Africa) markets to drive the sales of digital content.

This role is based in the Regional Digital Stores Management Team in London, covering global and local retailers, and has responsibility for the following key areas:

New release s : drive the successful launch of new content across digital stores in various EMEA markets to achieve revenue targets.

Catalogue: collaborate with internal and external stakeholders on catalogue projects and pr i ce promotional initiatives aimed at driving revenue from library content.

Project management and ad-hoc: lead projects and ad-hoc requests across external accounts and internal teams, focus ing on finding efficiencies and revenue opportunities.

The fast growing, quick changing space crossing digital, technology and business would suit a commercially focused, organised and passionate business professional with a background in digital content. The individual should bring a high attention to detail, have good interpersonal, verbal and written communication skills, and the ability to project-manage and work effectively under deadlines and in complex environments

What will you do

In partnership with the Senior Manager, act as the lead for designated markets/accounts:

Manage client relationships with specified accounts to drive on-store featuring and placement of Disney content, aiming to achieve /exceed revenue targets in line with AOP

In partnership with the marketing team, leverage trade marketing assets and investment in store management negotiations to maximize support for TWDC titles across digital stores.

M aintain a symbiotic working relationship with the trade marketing team on a client and territory level to optimise the owned and bought media campaigns

Work with c ommercial leads to ensure alignment and accurate implementation o f deal terms

Content Management

Ensure relevant systems (Salesforce) and internal trackers are updated and distributed to key internal stakeholders to ensure content availability. Coordinate with immediate team to implement enhancements required to such systems and trackers.

Work closely with the wider Store Management, Deal Management, Technical and Marketing teams to ensure that all clients have the required materials for upcoming releases and promotional events.

Reviewing, recommending and implementing pricing and windowing strategies

Collaborate with the wider team on the annual price promotion strategy

Analytics

Track sales and assist finance team regarding new release content forecasting.

Overseeing and monitoring content availability, pricing and windowing strategies and digital storefronts trends across markets

Stakeholder Management

Effectively communicate applicable account/territory performance updates to relevant internal parties e.g. regional senior management and local leadership

Organize and attend business trips when required to participate in industry markets or internal events, preparing agendas and leading presentations.

Represent and champion the Store Management team with internal stakeholders

Line Management

Direct line management of intern and coordinator, supporting them on day-to-day processes and leading their professional development

Working closely with the supervisor, to ensure the wider team is aligned on deliverables and responsibility distribution.

What will you bring

Commercially focused professional, ideally with a background in digital content, preferably within digital store management across multiple EMEA markets.

Proven ability to project-manage and work effectively under deadlines in complex environments.

Experience in managing or supporting teams, including line management responsibilities.

Experience collaborating with cross-functional teams (e.g., marketing, finance, commercial).

Experience in content management, pricing, and promotional strategies.

Experience working in fast-growing, rapidly evolving digital, technology, or business environments.

Skills required

Strong understanding of the different distribution models for film and TV content.

Strong commercial and content management acumen.

Exceptional interpersonal, verbal, and written communication skills.

Presentation and negotiation skills, especially in client-facing situations.

Ability to work collaboratively across teams and functions.

Organizational skills and attention to detail.

Ability to manage multiple priorities and stakeholders across various markets across EMEA.

Analytical skills for tracking sales, forecasting, and monitoring trend s

Proficiency in updating and managing internal systems and trackers, utilizing Microsoft toolset and CRM systems (Salesforce)

Leadership skills to support/develop direct reports

What you need to know

Occasional travel may be required . Graduate from accredited university preferred.

The Perks

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.