Manager - Enterprise Architect - TST - TC - UKI

EY; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global consulting firm in Birmingham is looking for a Manager to join their Technology Strategy and Transformation team. This role focuses on enterprise architecture and requires a strong technical background, excellent client service, and the ability to manage complex projects. The ideal candidate will have experience with both Agile and Waterfall methodologies, in addition to strong communication skills. EY offers a competitive benefits package and values diversity in the workplace.

Benefits

Competitive remuneration package

Flexibility in working arrangements

Continuous learning opportunities

Diverse and inclusive culture

Qualifications

• Proven client experience in delivering projects utilizing both Waterfall and Agile methodologies.
• Experience in designing and implementing IT roadmaps and blueprints.
• Background in Marketing, Product Catalog, CRM, and customer telephony.
• AI experience is desirable but not essential.

Responsibilities

• Collaborate with clients to identify key challenges and business cases.
• Design and implement Marketing and Sales applications.
• Facilitate workshops and discovery sessions.
• Conduct assessments of current and target state architectures.
• Define effective technical solutions by collaborating with IT resources.

Skills

Strong written and verbal communication

Technical writing skills

Client service skills

Enterprise architecture

Agile methodologies

Waterfall methodologies

Education

5+ years of work experience in technical / enterprise architecture role

TOGAF, TM Forum, SAFe, ITIL

Tools

CRM systems

Product Catalogs

Job description

Manager - TST Manager – Enterprise Architect - TC – UKI

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Overview

At EY, you’ll have the opportunity to build a career as unique as you are, supported by our global scale, inclusive culture, and cutting‑edge technology to help you become the best version of yourself. We value your unique voice and perspective, which will contribute to making EY even better. Join us to create an exceptional experience for yourself and to help build a better working world for all.

We are seeking an exceptional Manager join our Technology Strategy and Transformation team to focus on driving and delivering value for our clients via Technology Transformation. In this role, you will work on discrete consulting projects as well as large scale technology transformations.

This position requires a blend of functional and technology skills as well as business acumen, and excellence in stakeholder management to address complex business challenges effectively.

How you can deliver Impact for our clients

• We are seeking a candidate with a strong track record of collaborating with clients to identify key challenges and develop business cases to address them. The ideal candidate will have hands‑on enterprise architecture experience across the lead‑to‑cash value chain, including Marketing, Sales, Order Fulfilment, Billing, Payments, and Service Management.
• Experience in designing and implementing Marketing and Sales applications, particularly CRMs, Product Catalogs, and Configure Price Quote (CPQ) systems, is essential. We are looking for someone with expertise across the entire delivery lifecycle, from commercial aspects and customer experience to back‑office operations. A critical requirement is the ability to lead internal teams to achieve deliverables outlined in statements of work while identifying opportunities for additional sales.
• The role involves facilitating workshops and discovery sessions, presenting innovative technical concepts to non‑technical audiences with clarity and impact. You will conduct assessments of current and target state architectures and develop roadmaps that balance innovation with practical implementation considerations.
• Collaboration with functional and technical resources across the IT landscape—including data, platforms, testing, and solution architecture—is key to defining effective technical solutions. Additionally, you will participate in preparing compelling bid responses and proposals as part of the solution sales lifecycle.
• EY operates across various industry sectors, including Government and Infrastructure, Telecoms and Media, Consumer and Retail, and Energy. This role provides the opportunity to gain experience and leverage your extensive technology expertise in diverse projects, each presenting its own unique challenges.

Required Qualifications

• Strong written and verbal communication, presentation, client service and technical writing skills.
• 5+ years of work experience in technical / enterprise architecture role
• Proven client experience in delivering projects utilising both Waterfall and Agile methodologies
• Experience of designing and implementing IT roadmaps and blueprints
• IT application design
• Marketing, Product Catalog , CRM and customer telephony experience
• TOGAF, TM Forum, SAFe, ITIL
• AI experience is desirable but not essential

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well‑being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client‑facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

• Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters!

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.