Manager (Director) – Crisis & Issues Management

Capstone Hill Search; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading strategic communications agency in London seeks a Manager (AsD / Director) to drive crisis and issues management for high-profile clients. The ideal candidate brings significant PR agency experience and the ability to manage multiple accounts independently. You will define communication strategies and present to senior executives, while fostering relationships across various industries. This role demands a creative and collaborative mindset in a fast-paced environment.

Qualifications

• Demonstrable knowledge of key corporate stakeholder issues.
• Ability to present advice to senior client personnel confidently.
• Knowledge of the UK and international English-language business media.

Responsibilities

• Define communications strategy and drive campaigns.
• Present to C-Suite level executives confidently.
• Manage workflow for junior members effectively.

Skills

11-12 years PR agency experience

Strong experience in issues and crisis management

Litigation experience

Ability to manage upwards

Creative and ambitious

Effective team player

Job description

AwardwinningstrategiccommunicationsagencyislookingforaManager(AsD / Director)tojointheteam.Londonbased,thisagencyworksonhighprofilecorporate,financial&crisiscommunications coveringlitigation,disputesandmitigation forhostofclientsacrossFinance,Industrial,Healthcare,consumer,PublicAffairs,TMTandSustainability.

Theyaregrowingandgoingfromstrengthtostrengthintermsofclientportfolioandrevenuegenerationandarelookingforateamplayertojointheircollaborativeandsocialculturewhichboastadiverserangeofexperiencefromseasonedjournalistsandbankerstolawyersandcommunicationsexperts.

The Role : Manager(AsD / Director)

WearelookingforacompetentanddynamicfinancialorcorporatecommunicationsprofessionalwhoisaccustomedtomanagingaccountstoworkonretainedandAdhocclientswithinthe Crisis&IssuesManagementTeam .Clientsrangeacrossinternationalanddomesticclients,frommultinationalcorporationsandrenownedconsumerbrands,tofastgrowingstart-upsandtheinternationalHNWprivateclientcommunity.

Wearelookingforsomeonewhohasthefollowingattributes :

• 11-12years’experiencePRagencyexperience
• Stronganddemonstrableexperiencein issuesandcrisismanagement ,including,cybersecuritywouldbebeneficial
• Litigation experienceandprivateclientexperienceadvantageous
• Ahighlycapableaccountmanager, abletorunaccounts withminimalinputfromtheSeniorDirector
• Abilitytohandlecallswithclientsandthird-partyadviserswithoutsupport,whererequired,pluspresentadvicetoseniorclientpersonnelwithconfidenceandauthority
• Abilityto‘manageupwards’byproactivelygeneratingideasandpresentingadvicetoSeniorDirectoronkeyaccounts
• Managetheworkflowsofjuniorcolleagues,assigningtasksandensuringtimelycompletionandclientsatisfaction
• Demonstrableknowledgeofkeycorporatestakeholderissuesandreputationalrisktrendsaffectingdomesticandinternationalbusinesses
• DemonstrableknowledgeoftheUKandinternationalEnglish-languagebusinessmedia
• Creative,ambitiousandconfidenttodealwithclientmattersatalllevels
• Aneffectiveteamplayerwithacollaborativeyetpragmaticapproachtoworking
• Highlyengagedand crediblenetworker withcontactsamongstUKadvisorycommunity

The role will encompass the following :

• Definingcommunicationsstrategy,generatingideasanddrivingcampaigns
• PresenttoC-Suitelevelexecutiveswithconfidenceandauthority
• Workflowmanagementforjuniormembersoftheteam-assigningtasksandmanagingworkloadacrosstheclientportfolio
• Crosssellcompany-wideexpertisetoexistingandnewclients
• Contributetotheacquisitionofnewbusinessbygeneratingleads
• Expandexistingaccountswhilstmaintaininganetworkofrelationshipswithinthemarketplace
• Managerelationshipswithrelevantmedia

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PleasenoteduetothehighvolumeofapplicantsifyouhavenotheardfromoneofushereinteamLondonyouhaveunfortunatelynotbeenselectedonthisoccasion,wemaybeintouchinthefuturewithotheropportunities

CapstoneHill : Public&mediarelations,corporate&publicaffairs,digital,marketingcommunications,stakeholder,government&investorrelations.WorkingacrossUK&Europe,NorthAmerica,theMiddleEast,AsiaandAustralasia.

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