Managed Services Contract Account Manager

Sysmex Europe GmbH; Wolverton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global diagnostics company in Wolverton is seeking a Managed Service Contract Account Manager to lead account management for primary MSC customers. This role involves promoting MSC and driving business development while navigating public sector tendering processes and creating strategic partnerships. Ideal candidates will demonstrate strong negotiation skills and commercial awareness, alongside a commitment to developing collaborative relationships in a dynamic team environment. Occasional travel within the UK and Ireland will be required.

Benefits

Extensive company benefit package

Qualifications

• Proven ability to build and maintain strategic relationships.
• Strong understanding of public sector tendering processes.
• Skilled negotiator focused on mutually beneficial agreements.
• Excellent communication and interpersonal skills.
• Experience of collaborating with partner suppliers.

Responsibilities

• Manage defined existing Sysmex UK primary MSC customers.
• Promote MSC and drive business development.
• Assess market trends to identify potential partner suppliers.
• Build and maintain strong relationships with partner suppliers.

Skills

Relationship building

Negotiation

Communication

Commercial awareness

Stakeholder management

Education

Experience in pathology diagnostics market

Job description

We are looking for a Managed Service Contract (MSC) Account Manager to join our Commercial team.

Represent Sysmex UK as a MSC Account Manager for designated accounts. Reporting directly to the MSC Commercial Manager, you will play a key role in delivering strategic objectives, taking ownership of assigned targets, and driving growth.

What we’re looking for:

Qualifications

• Proven ability to build and maintain strategic relationships with partner suppliers and customers.
• Strong understanding of public sector tendering processes and commercial contract requirements.
• Skilled negotiator with a focus on creating mutually beneficial agreements.
• Commercial awareness, adaptability, and a proactive approach to driving growth.
• Excellent communication, influencing, and interpersonal skills.
• You’ll bring integrity, professionalism, and a proactive approach to improving processes and supporting a collaborative team culture. Some (occasional) UK and Ireland travel may be required.

Responsibilities

• Managementof definedexisting Sysmex UK primary MSC customers.
• MSCpromotion and business development.
• Assess market trends and emerging technologies to identify potential partner suppliers for inclusion in Sysmex Managed Service Contracts.
• Build and maintain strong relationships with current and new partner suppliers, negotiating mutually beneficial terms to meet customer requirements and create long-term partnerships.

Essential requirements for this role

• Demonstrate experience and have a broad understanding of the pathology diagnostics market in theUKandIreland.
• Proventrack recordofbidding,negotiating andexecutingsuccessfulMSC contracts.
• Demonstrates an excellent understanding and ability to communicate confidently on public sector procurement regulations and commercial contracts.
• Demonstrable experience of working collaboratively to support sales / business development teams deliver their performance objectives.
• Knowledge of the main laboratory-based partnersupplier technologies and capabilities.
• Experience ofcollaboratingwith partner suppliers to delivermutual success in a Sysmex MSC contract.
• Proventrack recordin developingbusinesswith astrong commercial focus.
• Demonstrate stakeholder management and business relationship skills.
• Full driving license

The successful applicant may need to travel both nationally, and in the Republic of Ireland on occasion to complete key activities when required by the organisation.

WE OFFER

This role is eligible for our extensive company benefit package.

We can only accept direct applications from candidates if they have a valid right to work in the UK.

Managed Services Contract Account Manager