Major Account Director

GAP Group; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading equipment hire provider in the UK is looking for a Major Account Director to oversee a team of account managers and handle a portfolio of major accounts. The ideal candidate will have a strong sales background, exceptional managerial skills, and the ability to improve customer satisfaction. This role offers career growth in a family-run business, emphasizing independence and employee support, ensuring a strong work-life balance and ongoing development opportunities. Join us to make a real impact and feel valued at work.

Benefits

Generous holidays

Life Assurance

Health & Wellness Support

Qualifications

• Proven track record in sales, preferably within the Hire/Construction industry.
• Ability to motivate and nurture a team of sales professionals.
• Strong written and verbal communication skills.

Responsibilities

• Deliver sales strategy for major accounts.
• Manage a team of Major Account Managers.
• Maximise revenue via regular customer visits.

Skills

Sales experience

Man management skills

Excellent communication

IT literacy

Customer service understanding

Negotiation skills

Job description

Major Account Director

Are you ready to bring your energy, precision and people skills to become a key player in our Major Accounts Team? You will manage a team of Major Account Managers and Representatives, whilst working on your own portfolio of accounts. We work with some of the largest construction and utilities clients in the UK, so we are looking for someone who prides themselves in providing the highest level of customer satisfaction and can provide creative ways to further improve our service.

What You'll Be Doing

• Delivering a sales strategy for major accounts focused on achieving goals
• Providing direction in line with business strategy to manage, motivate and measure the performance of Major Accounts Managers
• Identifying and maximising revenue from your own portfolio of Major Accounts via regular visits to Head Office, regional offices and large sites of these customers
• Working with the Commercial Manager and Bids & Tenders team in the timely compilation of tenders, proposals and agreements for Major Account Customers
• Accompanying Major Account Managers on visits to customers as and when required
• Regularly monitoring service levels at Major Account level and make recommendations to Operations for improvement
• Preparing and submitting reports to Group Major Account Director
• Attending and reporting at regional/national sales meetings
• Preparation of annual team budget

What you'll bring

• A proven track record in sales (preferably within the Hire/Construction industry)
• Sound man management skills with the ability to motivate and nurture a team of sales professionals
• Excellent written and verbal communication skills with the ability to negotiate at a senior level
• The ability to prepare proposals and deliver presentations in a professional manner
• An in-depth understanding of customer service
• IT literacy and sound administration skills are essential for this role
• Driving Licence (essential)

About GAP and What We Offer

As a Major Account Director, you'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you - from generous holidays to Life Assurance and Health & Wellness Support

Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application-we'll take it from there.

We’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings-regardless of gender, age, disability, race, sexual orientation, religion or background. We promote inclusivity, respect, and good working practices to help every employee thrive and perform at their best.