Major Account Director

GAP Group LTD; Birmingham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading equipment hire provider in Birmingham seeks a Major Account Director to lead a team and manage key client accounts. You will develop sales strategies to ensure customer satisfaction and oversee the performance of Major Account Managers. With a strong background in sales, particularly in the hire or construction sectors, excellent communication and management skills are essential. This role offers significant career growth opportunities and a commitment to employee wellness and support.

Benefits

Generous holidays

Life Assurance

Health & Wellness Support

Career growth and training

Qualifications

• Proven track record in sales, preferably in the hire or construction industry.
• Ability to manage and motivate a team of sales professionals.
• Excellent negotiation skills at a senior level.
• Professional proposal preparation and presentation skills.
• Strong understanding of customer service needs.
• Essential IT literacy and administration skills.
• Driving Licence is essential for this role.

Responsibilities

• Deliver sales strategy focused on achieving goals.
• Manage and motivate Major Account Managers.
• Maximise revenue from Major Accounts through regular visits.
• Assist in compiling tenders and proposals.
• Monitor service levels and recommend improvements.
• Prepare reports for Group Major Account Director.
• Attend regional and national sales meetings.
• Prepare annual team budget.

Skills

Sales expertise in Hire/Construction industry

Team management skills

Communication skills

Customer service understanding

Presentation skills

IT literacy

Driving Licence

Job description

Major Account Director

Are you ready to bring your energy, precision and people skills to become a key player in our Major Accounts Team? You will manage a team of Major Account Managers and Representatives, whilst working on your own portfolio of accounts. We work with some of the largest construction and utilities clients in the UK, so we are looking for someone who prides themselves in providing the highest level of customer satisfaction and can provide creative ways to further improve our service.

What You'll Be Doing

• Delivering a sales strategy for major accounts focused on achieving goals
• Providing direction in line with business strategy to manage, motivate and measure the performance of Major Accounts Managers
• Identifying and maximising revenue from your own portfolio of Major Accounts via regular visits to Head Office, regional offices and large sites of these customers
• Working with the Commercial Manager and Bids & Tenders team in the timely compilation of tenders, proposals and agreements for Major Account Customers
• Accompanying Major Account Managers on visits to customers as and when required
• Regularly monitoring service levels at Major Account level and make recommendations to Operations for improvement
• Preparing and submitting reports to Group Major Account Director
• Attending and reporting at regional/national sales meetings
• Preparation of annual team budget

What you'll bring

• A proven track record in sales (preferably within the Hire/Construction industry)
• Sound man management skills with the ability to motivate and nurture a team of sales professionals
• Excellent written and verbal communication skills with the ability to negotiate at a senior level
• The ability to prepare proposals and deliver presentations in a professional manner
• An in-depth understanding of customer service
• IT literacy and sound administration skills are essential for this role
• Driving Licence (essential)

About GAP and What We Offer

As a Major Account Director, you'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you - from generous holidays to Life Assurance and Health & Wellness Support

Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application-we'll take it from there.

We’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings-regardless of gender, age, disability, race, sexual orientation, religion or background. We promote inclusivity, respect, and good working practices to help every employee thrive and perform at their best.