Maintenance Scheduler

Sellick Partnership; Portsmouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Repairs and Maintenance Scheduler to join their client in Leicestershire on a temporary contract. This role involves scheduling works, following up on repairs, and ensuring excellent customer service. The ideal candidate will have experience in planning and scheduling engineers, as well as familiarity with CRM systems. The position offers £13 - £16.90 per hour and is office-based in England, with an ongoing temporary contract.

Qualifications

• Experience in planning/scheduling engineers in a Maintenance or Repairs setting.
• Proficiency in CRM systems and MS Office packages.

Responsibilities

• Schedule works for tradespeople using databases and CRM.
• Understand construction skillsets and geographical locations.
• Follow up on repairs raised by customers.
• Support excellent customer care service.
• Respond to emergency repairs calmly.

Skills

Planning/Scheduling engineers

CRM systems

MS Office packages

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...