Maintenance Scheduler

Sellick Partnership; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in Leicestershire is seeking a Repairs and Maintenance Scheduler to manage scheduling tasks for tradespeople like Gas Engineers and Plumbers. The ideal candidate should have experience in planning and scheduling in a maintenance setting, proficiency in CRM systems, and strong customer service skills. This role offers £13 - £16.90 per hour and is on a temporary ongoing contract basis.

Qualifications

• Experience in planning and scheduling engineers in a maintenance or repairs environment.
• Proficient in CRM systems and MS Office packages.
• Previous experience handling reports and claims related to maintenance.

Responsibilities

• Utilise databases and CRM to schedule tasks for tradespeople.
• Understand construction skillsets to effectively book works.
• Follow up on customer repair requests and job cancellations.
• Support excellent customer care for completed properties.
• Respond to emergency repairs calmly and efficiently.

Skills

Planning/Scheduling engineers

CRM systems

MS Office packages

Dealing with reports and claims

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...