Maintenance Scheduler

Sellick Partnership; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Repairs and Maintenance Scheduler for a temporary role in the Leicestershire area. The position involves scheduling works for tradespeople, providing excellent customer service, and managing follow-ups on repairs. Essential requirements include experience in planning/scheduling in a maintenance setting and proficiency in CRM and MS Office. The hourly rate ranges from £13 to £16.90.

Qualifications

• Experience in Planning/Scheduling engineers in a Maintenance or Repairs setting.
• Proficiency in using CRM systems and MS Office packages.

Responsibilities

• Schedule works for tradespeople using databases and CRM.
• Understand construction skills and geographical locations.
• Follow up on repairs raised by customers.
• Provide excellent customer care service.
• Respond to emergency repairs calmly.

Skills

Planning/Scheduling engineers

Used CRM systems

MS Office packages

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...