Machine Service Engineer

Mane Contract Services; Manchester; On-site; GBP 38,000 - 40,000; Full time

Job summary

A leading engineering services provider is seeking a Field Service Engineer for planned maintenance and servicing of CNC machine tools. The role entails troubleshooting, technical support, and ensuring customer satisfaction through quality service. Candidates should have proven experience, an electrical bias, and strong communication skills. This full-time role offers a competitive salary ranging from £38,000 to £40,000 along with overtime, benefits, and a company vehicle. The position requires travel within a 1.5-hour radius of Manchester.

Benefits

Private Healthcare

Company Vehicle

Comprehensive Training

Pension Scheme

Performance Bonus

25 days annual leave

Qualifications

• Proven experience as a Field Service Engineer or Service Technician.
• Strong electrical bias with fault-finding experience on industrial equipment.
• Excellent customer service and communication skills.

Responsibilities

• Carry out planned preventative maintenance on CNC machine tools.
• Troubleshoot issues using schematics and electrical diagrams.
• Represent the company professionally on customer sites.

Skills

Field Service Engineering experience

Electrical fault-finding

Customer service skills

Troubleshooting mechanical systems

Ability to interpret schematics

Independence and travel readiness

Job description

Key Responsibilities

Service & Maintenance

Carry out planned preventative maintenance (PPM) and servicing of CNC machine tools.

Perform diagnostic work on electrical, mechanical, hydraulic, and pneumatic systems.

Execute machine tool repairs on-site, ensuring minimal downtime for customers.

Conduct full machine installations, commissioning, and removals.

Technical Support

Troubleshoot issues using schematics, technical manuals, electrical diagrams, fault‑finding equipment, PLC interfaces, and diagnostic tools.

Provide high‑quality technical support to customers, both remotely and on‑site.

Prepare accurate service reports, job sheets, and parts usage documentation.

Customer Engagement

Represent the company professionally on customer sites at all times.

Communicate clearly with clients regarding work completed, repair findings, and future recommendations.

Maintain strong working relationships with end users, supervisors, and site managers.

Compliance & Safety

Work safely according to company and client procedures.

Ensure correct use of tools, PPE, and testing equipment.

Promote the company, its suppliers, and its manufacturers at all times.

Skills & Experience Required

Essential

• Proven experience as a Field Service Engineer or Service Technician.
• Strong electrical bias – ideally with fault‑finding experience on industrial equipment.
• Background in servicing CNC machines, machine tools, precision engineering machinery, or similar technical equipment.
• Strong troubleshooting skills across electrical, mechanical, and hydraulic systems.
• Ability to interpret schematics, wiring diagrams, manuals, and OEM documentation.
• Excellent customer service and communication skills.
• Comfortable working independently and travelling regularly to customer sites.
• Full UK driving licence.

Desirable

• Experience working with CNC machine brands such as Correa, CMZ, GER, Meco, Geminis, or Honor Seiki.
• Knowledge of PLCs, servo motors, drives, controllers, and industrial automation systems.
• Experience with machine installations, relocations, and commissioning.
• Formal qualifications in Electrical, Mechanical, or Mechatronic Engineering.

Hours, Pay & Overtime

Location : Manchester & Surrounding Areas (1.5‑hour radius)

Employment Type : Full‑Time, Permanent, 38 hours per week

Salary : £38,000 - £40,000 + overtime + benefits

Monday - Thursday : 08:00-17:00 | Friday : 08:00-12:00 | (30 min unpaid lunch)

Door-to-door payment for all travel

Overtime : Mon‑Fri outside normal hours : 1.33x | Saturday : 1.5x | Sunday : 2x

Company Vehicle : Ford Transit Van (personal use optional – P11D applies)

Private Healthcare : Free after 6 months (option to add family members)

Pension : 5% employee / 8% employer

Bonus Scheme : Company performance related

Holidays : 25 days annual leave + bank holidays

Tools & Equipment : Company laptop and mobile phone

Expenses : Covered against bona fide receipts; hotel / fuel cards provided

Training : Comprehensive in‑house and manufacturer training

Attributes We Look For

• Professional, reliable, and customer‑focused
• Strong safety awareness
• Excellent technical aptitude
• Willingness to travel and work flexible hours when required
• Ability to work unsupervised and manage own workload