M365 Onboarding & Adoption Engineer (Remote)

Experis - ManpowerGroup; Remote; GBP 50,000 - 70,000; Full time

Job summary

A world-leading IT solutions provider is seeking a skilled Microsoft 365 Engineer for a fully remote position. The ideal candidate will execute customer onboarding for Office 365, EMS, and Windows 10 products, ensuring smooth transitions to the cloud. Responsibilities include managing onboarding programs, sharing knowledge within technical communities, and driving service improvements. Applicants should possess strong technical skills in Office 365, Intune, and other related areas with a minimum of 3 years' technical support experience. This role offers an exciting opportunity to work with cutting-edge technologies.

Qualifications

• In-depth knowledge of Office 365 services and architecture.
• Broad knowledge of Intune or other mobile device management software.
• Proficiency in PowerShell, Active Directory, Web Services.
• Strong ability to troubleshoot and implement solutions.
• Medium or advanced networking skills including switches, routers, and firewalls.
• Proven experience driving positive business impact.

Responsibilities

• Lead customers and partners through the Onboarding technical process.
• Plan and execute a complete Onboarding experience for Cloud customers.
• Take ownership of service improvements.
• Manage customer programs within expected timeframes.
• Share knowledge through solution documents and social media.

Skills

Microsoft Office 365 knowledge

Intune knowledge

PowerShell proficiency

Active Directory skills

Problem-solving ability

Networking skills

Customer focus

Communication skills

Adaptability

Collaboration

Job description

A world-leading IT solutions provider is seeking a skilled Microsoft 365 Engineer for a fully remote position. The ideal candidate will execute customer onboarding for Office 365, EMS, and Windows 10 products, ensuring smooth transitions to the cloud. Responsibilities include managing onboarding programs, sharing knowledge within technical communities, and driving service improvements. Applicants should possess strong technical skills in Office 365, Intune, and other related areas with a minimum of 3 years' technical support experience. This role offers an exciting opportunity to work with cutting-edge technologies.