M365 Collaboration Senior Engineer

Kyndryl; Remote; GBP 60,000 - 85,000; Full time

Job summary

A global technology firm in the UK is seeking an M365 Collaboration Senior Engineer to drive innovation and maximize productivity. The role involves overseeing the adoption of Microsoft 365 features, leading projects from inception through execution, and ensuring compliance with security standards. The ideal candidate will have over 3 years of experience in M365 solutions and a strong passion for technology and collaboration. Opportunities for growth, certification, and a strong impact within the organization await the right person.

Benefits

Access to certifications and training

Employee volunteering programs

Diverse workplace culture

Qualifications

• 3+ years of M365 experience at a senior level.
• Strong understanding of agile delivery practices.
• Proven experience implementing enterprise-scale M365 solutions.

Responsibilities

• Collaborate to define, prioritize, and manage M365 collaboration capabilities.
• Oversee configuration and integration activities per security standards.
• Support change management and user adoption strategies.

Skills

M365 collaboration tools expertise

Automation and scripting

IT service management principles

Customer-first attitude

Education

Microsoft 365 Certified: Enterprise Administrator Expert

Tools

SharePoint

Exchange Online

Teams

Intune

Job description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

At Kyndryl, Microsoft 365 is at the heart of our Digital Workplace strategy. We are committed to delivering world-class collaboration and productivity experiences for our customers and employees. As part of the Digital Workplace Services Team within the CIO function, you will help shape the future of how we work by driving innovation and excellence in M365 capabilities. Working closely with our internal teams and partners at Microsoft, you will lead the early adoption of new features and ensure that our technical implementations meet the highest standards of security, compliance, and performance.

From day one, you’ll be deeply engaged in projects that transform the way people work. You’ll analyze challenges, design solutions, and implement best practices for M365 services such as Teams, SharePoint Online, Exchange Online, OneDrive, and Intune. You’ll also play a critical role in governance and security, ensuring that identity and access management, compliance, and data protection are embedded into everything we deliver. Beyond implementation, you’ll mentor and guide colleagues across the organization, sharing your expertise and helping others grow.

As an M365 Collaboration Senior Engineer at Kyndryl, you won’t just maintain systems—you’ll build them, improve them, and make them smarter. You’ll work on projects from start to finish, providing analysis, creating documentation, and delivering solutions that make a real impact. You’ll be involved early in the process, helping to decide what’s possible, identifying risks, and shaping technical strategies. This is a hands‑on role where your ability to understand how systems interact with their environment will be invaluable. Every project brings new challenges and opportunities to learn, so boredom won’t be an issue.

Your future at Kyndryl

We believe in growth – yours and ours. At Kyndryl, you’ll have access to certifications, training, and career paths so you can continue to build your soft and technical skills. You’ll work alongside some of the best minds in the industry, in an environment that values collaboration, innovation, and continuous improvement. Your contributions will be visible, and your impact will be felt – not just by your team, but by clients who will ask for you by name.

Who You Are

You’re not just experienced – you’re passionate about technology and eager to learn. You bring deep expertise in Microsoft 365 and know how to deliver secure, reliable, and scalable solutions. You’re hands‑on, comfortable with automation and scripting, and able to integrate complex systems. You understand IT service management principles and can balance technical excellence with business needs. Most importantly, you have a growth mindset, a customer‑first attitude, and a collaborative approach that makes you a trusted partner in any project.

Key Responsibilities: Technical Engineering

• Collaborate with the Head of M365 Collaboration Engineering to define, prioritize, and maintain the M365 collaboration capabilities.
• Implement business requirements into scalable, innovative M365 solutions aligned with enterprise platform architecture.
• Serve as the technical lead in this team for M365‑related projects and configurations.
• Design, with the wider CIO team, end‑to‑end technical solutions to enhance all aspects of the Employee Experience while optimising the service delivered by this team.
• Oversee configuration, integration, and development activities ensuring adherence to enterprise architectural and security standards.
• Work closely across the DWS team (operations and engineering) to enable agile sprint delivery/execution across an ongoing programme of work focused on true digital transformation.
• Evaluate emerging M365 features and technologies, identifying opportunities for early adoption and innovation.
• Drive continuous improvement initiatives to enhance platform performance, user experience, and operational efficiency.
• Manage lifecycle of M365 components, including updates, deprecations, and transitions.

Platform Enablement & Adoption

• Support change management and user adoption strategies in partnership with internal communications and training teams.
• Partner with Microsoft and internal stakeholders to guide the early adoption of new M365 capabilities and ensure alignment with best practices.

Governance & Stakeholder Engagement

• Act as the key M365 technical liaison at this level.
• Ensure compliance with CIO architecture, data privacy, security, and development standards.
• Contribute to enterprise‑wide governance bodies, design reviews, and platform health initiatives.

Key Skills & Experience

• 3+ years of M365 experience at this senior level, with at least 6 years in M365 engineering role.
• Deep expertise of M365 collaboration tools (SharePoint, Teams, Exchange, Viva etc).
• Proven experience implementing enterprise‑scale M365 solutions within a global environment.
• Strong understanding of agile delivery practices.
• Ability to think creatively when defining what world‑class excellence looks like (with regard to the entire end‑to‑end offering).
• Extensive hands‑on experience with Teams, EXO, SharePoint and data loss, classification etc.
• Experience of IDAM and Intune (desirable).

Certifications

• Microsoft 365 Certified: Enterprise Administrator Expert (highly desirable)
• Microsoft 365 Certified: Teams Administrator Associate (desirable)
• Microsoft 365 Certified: Collaboration Communications Systems Engineer (desirable)
• Microsoft 365 Certified: Endpoint Administrator Associate (desirable)
• Microsoft 365 Certified: Azure Fundamentals (desirable)
• Agile/SAFe certifications e.g., Scrum Product Owner (a plus)

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single‑handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well‑being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company‑wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non‑profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact’s Kyndryl email address.