Luxury Retail Supervisor – Lead Client Experience & Team

360 Talent; City Of London; On-site; GBP 28,000 - 33,000; Full time

Job summary

A prestigious British luxury brand is seeking a Supervisor for their London department store. The role involves leading a team, ensuring exceptional client experiences, and driving store performance. Ideal candidates will possess strong leadership, communication skills, and a passion for luxury fashion. With competitive salary and comprehensive training, this position offers a rewarding career within a celebrated brand known for its exquisite craftsmanship and design.

Benefits

Competitive salary

Performance bonuses

Comprehensive training

Supportive work culture

Qualifications

• Previous supervisory or senior sales experience within a luxury or high-end retail environment.
• Strong leadership, communication, and client service skills.
• Ability to manage store performance, visual merchandising, and team development.

Responsibilities

• Drive store performance by supporting daily operations and client engagement.
• Deliver exceptional service while fostering a warm, knowledgeable environment.
• Lead and inspire a team of Client Advisors, ensuring high standards.

Skills

Leadership skills

Client service skills

Communication skills

Team management

Visual merchandising

Job description

A prestigious British luxury brand is seeking a Supervisor for their London department store. The role involves leading a team, ensuring exceptional client experiences, and driving store performance. Ideal candidates will possess strong leadership, communication skills, and a passion for luxury fashion. With competitive salary and comprehensive training, this position offers a rewarding career within a celebrated brand known for its exquisite craftsmanship and design.