Luxury Retail Supervisor: Elevate VIP Service & Demos

Dyson; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm is seeking a Supervisor for their London Harrods location. In this role, you will support the Store Leader and Assistant Store Leader to drive exceptional customer experiences and operational excellence. The ideal candidate will have retail experience, leadership skills, and a passion for outstanding service. Benefits include a competitive pension scheme, private medical care, and exclusive product discounts. If you're looking to enhance your leadership skills in a dynamic retail environment, apply now.

Benefits

27 days annual leave

Competitive pension scheme

Private medical care

Life assurance

Cycle to Work scheme

Tastecard discount

Exclusive Dyson product discounts

Optical plan

Lunch allowance

Qualifications

• Experience in retail or customer-facing roles, ideally with some leadership experience.
• Passion for delivering exceptional customer experiences.
• Ability to take initiative and guide team members.

Responsibilities

• Lead the retail team and ensure they understand their roles and responsibilities.
• Provide coaching and support on the shop floor to improve team performance.
• Handle customer queries professionally and with empathy.
• Monitor stock levels and assist with replenishment as needed.

Skills

Customer service excellence

Leadership

Retail experience

Communication

Job description

A leading technology firm is seeking a Supervisor for their London Harrods location. In this role, you will support the Store Leader and Assistant Store Leader to drive exceptional customer experiences and operational excellence. The ideal candidate will have retail experience, leadership skills, and a passion for outstanding service. Benefits include a competitive pension scheme, private medical care, and exclusive product discounts. If you're looking to enhance your leadership skills in a dynamic retail environment, apply now.