Luxury Operations Lead — Wholesale & D2C

NOTTING HILL; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A high-growth luxury beauty brand is searching for an Operations Manager to oversee its wholesale operations across UK, EU, and US markets. The ideal candidate will have deep experience in beauty or premium consumer goods, exceptional team leadership skills, and a solutions-driven mindset. You will lead an Operations team, drive operational excellence, and collaborate with various departments to enhance customer experience and efficiency.

Benefits

Influence brand growth

Collaborative work environment

Impactful process improvement opportunities

Qualifications

• Experience operating within beauty, skincare, cosmetics, wellness or premium consumer brands.
• Strong knowledge of compliance and export processes.
• Deep understanding of D2C operational dynamics.
• Hands-on, solutions-driven approach.

Responsibilities

• Lead and mentor an Operations team.
• Oversee all wholesale order flow across UK, EU and US markets.
• Collaborate closely with D2C, Ecommerce and Supply Chain teams.
• Drive operational excellence across systems and processes.

Skills

Wholesale operations knowledge

Team leadership

Exceptional communication skills

Strong planning skills

Problem-solving

Relationship-building skills

Tools

SAP

Business Central

EDI systems

Job description

A high-growth luxury beauty brand is searching for an Operations Manager to oversee its wholesale operations across UK, EU, and US markets. The ideal candidate will have deep experience in beauty or premium consumer goods, exceptional team leadership skills, and a solutions-driven mindset. You will lead an Operations team, drive operational excellence, and collaborate with various departments to enhance customer experience and efficiency.