Luxury Hotel General Manager — Guest Experience Lead

FAIRMONT; St Andrews; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading luxury hotel in St Andrews is seeking an experienced General Manager. You will enhance operational excellence and foster guest satisfaction with a deep understanding of the luxury hospitality landscape. Your role includes managing diverse operations, strategizing revenue enhancement, and cultivating strong relationships with ownership. The ideal candidate has a strong track record in luxury hotel management, excellent leadership skills, and a commitment to creating unforgettable guest experiences.

Qualifications

• Prior experience as a General Manager in luxury hotels.
• Significant experience managing large-scale luxury resorts.
• Strong track record in overseeing food and beverage operations.
• Background in managing spa and wellness activities.

Responsibilities

• Drive the hotel's strategic direction, enhancing performance.
• Foster a culture of innovation and continuous improvement.
• Ensure guest experience exceeds industry standards.
• Cultivate relationships with owners and stakeholders.

Skills

Leadership in luxury hospitality

Relationship building

Financial acumen

Communication skills

Analytical thinking

Education

Strong educational background

Professional certifications

Job description

A leading luxury hotel in St Andrews is seeking an experienced General Manager. You will enhance operational excellence and foster guest satisfaction with a deep understanding of the luxury hospitality landscape. Your role includes managing diverse operations, strategizing revenue enhancement, and cultivating strong relationships with ownership. The ideal candidate has a strong track record in luxury hotel management, excellent leadership skills, and a commitment to creating unforgettable guest experiences.