Luxury Guest Experience Specialist

Christian Dior Couture; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion house based in London seeks an Operations Associate to provide exceptional customer service in their Harrods boutique. The role involves welcoming clients, maintaining high standards of service, and ensuring a memorable shopping experience. Ideal candidates should have experience in guest-facing roles and a genuine passion for fashion. Full-time availability from Monday to Sunday is required.

Qualifications

• Previous experience of working within a guest facing environment.
• Commitment to consistently deliver high levels of customer service.
• Excellent grooming standards.

Responsibilities

• Welcome clients to Dior Harrods.
• Assist and ensure high standard guest service.
• Perform high-standard gift wrapping following Dior guidelines.

Skills

Good communication skills

Positive attitude

Reliable

Flexibility

Job description

A luxury fashion house based in London seeks an Operations Associate to provide exceptional customer service in their Harrods boutique. The role involves welcoming clients, maintaining high standards of service, and ensuring a memorable shopping experience. Ideal candidates should have experience in guest-facing roles and a genuine passion for fashion. Full-time availability from Monday to Sunday is required.