Luxury Guest Experience Host

Accor Hotels; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel chain in London is seeking a Host to greet guests, manage bookings, and ensure an exceptional experience. Candidates should possess excellent communication skills and a commitment to high service standards. This position offers competitive benefits including 28 days holiday, staff meals, and opportunities for personal development. Ideal for passionate individuals ready to deliver outstanding guest experiences in a luxurious environment.

Benefits

28 days holiday

Staff meals while on duty

Employer pension contribution of 3%

Life Assurance 1x salary

Employee benefit card with discounts

Qualifications

• Ability to communicate clearly and efficiently in English, both verbal and written.
• Enthusiasm and commitment to delivering and offering the best service.
• Flexibility to respond to a range of different work situations.

Responsibilities

• Greet and welcome guests in a friendly manner.
• Manage guest queries, bookings, and special requests.
• Maintain a clean and organized workspace.

Skills

Clear communication in English

Commitment to service

Detail-oriented

Strong time management

Job description

A luxury hotel chain in London is seeking a Host to greet guests, manage bookings, and ensure an exceptional experience. Candidates should possess excellent communication skills and a commitment to high service standards. This position offers competitive benefits including 28 days holiday, staff meals, and opportunities for personal development. Ideal for passionate individuals ready to deliver outstanding guest experiences in a luxurious environment.