Luxury Duty Manager - Lake District Hospitality Lead

Ocean House; Windermere; On-site; GBP 34,000 - 40,000; Full time

Job summary

A luxury hotel property in Windermere is seeking a dedicated Duty Manager to ensure exceptional guest service and streamline daily operations. The ideal candidate will have experience in luxury hospitality, exceptional communication skills, and a passion for fostering a positive team environment. This role offers competitive pay, career growth opportunities, and the chance to contribute to a renowned establishment recognized for its exquisite service and charming Lake District location.

Benefits

Meals on shift

Uniform provided

Generous gratuities

Opportunities for growth and development

Qualifications

• Experienced in luxury hospitality or high-end service environments.
• Confident communicator with a warm, engaging presence.
• Solution-focused and naturally organized.

Responsibilities

• Oversee the smooth running of the hotel during shifts.
• Support department managers with operational delivery.
• Respond proactively to guest needs and resolve issues.

Skills

Luxury hospitality experience

Strong communication skills

Calm under pressure

Organizational skills

Job description

A luxury hotel property in Windermere is seeking a dedicated Duty Manager to ensure exceptional guest service and streamline daily operations. The ideal candidate will have experience in luxury hospitality, exceptional communication skills, and a passion for fostering a positive team environment. This role offers competitive pay, career growth opportunities, and the chance to contribute to a renowned establishment recognized for its exquisite service and charming Lake District location.